Skip to main content
search
en
English Dansk Deutsch Español Français Italiano 日本語 中文
Contact us Cookies
external links
Get a demo
Four smart-mover strategies for dominating digital moments
person pushing a ball up an arrow
Get practical advice on future-proofing your CX, plus a foreward from Ann Handley, Wall Street Journal best-selling author of Everybody Writes
Read now
XM Cloud: 6 benefits for your business
person looking to the left
Learn why XM Cloud could be one of the best investments you make to upgrade your digital experience platform – and your business.
Read now
Sitecore named Finalist in Microsoft Partner of the Year Awards 2023
Sitecore Finalist Microsoft Partner of Year Awards
Recognizing our AI-powered Content Hub solution, which is transforming digital asset management and content operations for a global food and beverage giant.
Learn more
Popular
Training & Certification Bundles
A man is staring intently at his computer screen; there is code displayed on the wall behind him.
Our Sitecore Learning Certification Bundles provide all the learning you need to prepare for certification, plus an exam study guide & voucher. Get everything you need to achieve success.
Learn more
Event
Sitecore DX 2023
Sitecore DX 2023 logo over a blue background pattern
Sitecore’s new DX 2023 global event series is circling the globe to connect with executive decision-makers, marketers, and practitioners so brands can realize a composable future.
Register or watch highlights
Product strategy at Sitecore
tunnel filled with lights
Get all the latest updates from our CPO Dave O'Flanagan
Get details
Contact us Cookies
Manage cookies

Manage how Sitecore Websites use cookies and similar technologies, in accordance with our Cookie policy, by making your choices below. The information collected might relate to you, your preferences, or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. Please note that if you disable cookies and similar technologies entirely, Sitecore Websites may not function properly. Please also note this opt-out is browser specific. You must reset your preferences if you clear cookies or use a different browser or device. Residents in some U.S. states may have the right to opt-out of the sale of information. To opt-out of personal information sales, you must opt-out using these toggles and you must submit an opt out request through the Your Privacy Choices page.
Always Active Strictly Necessary

These cookies are necessary for our website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. Without these cookies, our website or some of its functionalities would not work.
Performance

These cookies analyze website usage, monitor traffic, improve and optimize your experience on our website. Without these cookies, we cannot identify what website information is favored by you, limiting our ability to improve the content we offer you.
Functionality

These enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.
Analytics and Targeted Advertising (“Do Not Sell” Opt Out)

These cookies collect information for analytics and to personalize your experience with targeted ads. You may exercise your right to opt out by using this toggle switch. If you opt out we will not be able to offer you personalized ads and will not hand over your personal information to any third parties. Adjust this toggle to OFF to opt out of selling or sharing your personal information for analytics or targeted advertising purposes.
Save settings
Reject all
Accept all

Expert Services

Expert Services meets the needs of customers looking to get answers to questions related to their Sitecore investment.

Case-based and meant for technical and business users, Expert Services allows customers to ask "how do I" about anything related to Sitecore technologies.

Efficient issue resolution

  • Easily log cases through a self-service portal with quick response times
  • Focused team working only on cases that are outside of the scope of product support
  • Consistent system used for support so no learning a new system for logging questions

Experts who know their stuff

  • Lean on pros who can help you accomplish tasks based on your purchased product(s)
  • Resolve implementation questions and concerns with help from our experts
  • Knowledgeable experts to help educate and provide guidance on new features

Frustration-free troubleshooting

  • Decrease stress with access to guidance and troubleshooting with trained experts
  • Gain help solving problems or just get guidance on trying to figure it all out
  • Lean on expert partners who can help validate your use of Sitecore products

Not sure which Services option is best for you?

Sitecore offers tailored Services based on your unique business goals. Which features are most important to you? See our comparison chart below.

Sitecore offers tailored Services based on your unique business goals. Which features are most important to you? See our comparison chart below.

Expert

TAM

Premier

Expert
TAM
Premier

Customer portal

Implementation & solutions questions

Troubleshooting

New feature education

Product validation

Access to other Sitecore resources

Technical solutions review

Architect assistance

Migrations readiness review

Dedicated office hours

Dedicated Services professional

Dedicated consulting team

Regular business reviews

Initial implementation

Expert Services not the right fit?

Get dedicated help with
a Technical Account Manager

Get cross-product guidance
with Premier Services

Ready to talk to someone?

Speak with a Services Specialist