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Sitecore360

Maximize value with a tailored success plan

Sitecore360 is a comprehensive service package trusted by digital visionaries to drive value and success.

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Improving the ROI of your digital transformation

GLOBALLY TRUSTED CUSTOMER SUCCESS

Customer success that meets all your needs

Build and execute a tailored success plan with the help of a CSM that ensures you stay on track throughout your lifecycle, including onboarding, QBRs, and value realization guidance.

TRANSFORMATIVE ADVISORY TEAM

Surround yourself with experts that facilitate growth

Unlock the full value of your investment with our trusted advisors, who provide business optimization guidance, best practice insights, and solution consulting tailored to your needs.

LEARNING AND SUPPORT

Accelerate adoption and success

Build your personalized learning program from our wide offering of training, learning tools, and expert coaching sessions. Take advantage of enhanced SLAs.

Be confident in your digital transformation

Helping you accelerate change

Achieve the full potential of your investment by partnering with a team of experts and leveraging resources designed for growth.

Sitecore360 plans feature solution consulting, enhanced product support, and access to Sitecore experts
Included Sitecore360
CSM Business Outcome focus Quarterly Business Reviews
Success Plan Development
Feature Adoption & Usage Guidance
Value Realization Guidance
Advisory Services Deep Technical & Functional focus Project Ideation & Design
Architecture Recommended Practices
Implementation Recommended Practices
User Adoption
Advanced Configuration
Integration Advice
130+ Packaged Activities (e.g. Reviews)
Health Checks
Migration Consulting
Learning Publicly available content Essentials eLearning
Online documentation
Additional Learning On demand Product eLearning​ Library
Scheduled Instructor-led Training Classes
Product Certifications
Product Support Standard Support​ Online Support Portal​
Community Forum
Documentation Library​
Premium Support Enhanced Response Times​
24x7x365 Support​
Additional Support Out of scope Support Investigation​
Knowledge Management & Guidance

Features of our service offerings

Adaptive

Designed for customers and partners who are technically capable of implementing and developing their target solution and roadmap but want oversight of their work by experienced Sitecore professionals.

Flexible

We understand and embrace the evolving nature of business. Whether you're focusing on new technology adoption, implementing new strategies, or preparing for a launch, you can adjust your Sitecore360 credits to match the support you require.

Comprehensive

Sitecore360 addresses every crucial touchpoint for your business success. From technical readiness and stakeholder support to business guidance and value realization, we provide comprehensive coverage to support you at every step.

Resources

Get the support you need at any stage of your journey

Sitecore360

Frequently asked questions