Sitecore Experience Commerce for telecommunications
Improving cost per acquisition, cost to serve, and lifetime customer value
A digital marketer’s perspective
The telecommunications industry faces razor-thin margins across the board. To drive profit and often to even survive, industry players must acquire and sustain customers while continually lowering both the cost of acquisition and the cost of service.
This isn’t easy. But it is possible. The key? Exceptional customer experiences. Telecommunications must look beyond their industry to understand the expectations of today’s connected consumer.
This ebrief outlines the strategy and tools necessary for industry players to not only compete but to thrive. Download the ebrief to learn how to:
- Increase tenure while decreasing churn
- Connect the various customer entry points into a unified whole
- Reduce service costs, and much more
Download “Sitecore Experience Commerce: Improving cost per acquisition, cost to serve, and lifetime customer value in the telecommunications industry,” and drive powerful customer experiences that convert, retain, and nurture.