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REPORT

Real-time intelligent personalization: The missed opportunity

Consumers say they want personalized experiences. Most retailers have yet to deliver.

Many online retailers are missing the opportunity to reach shoppers through individualized experiences – personalized and intuitive interactions that today’s customers expect and demand.

This study of 100 top retailers uncovers the individualization strategies that drive success including:

  • Effective site search optimization
  • Intuitive product recommendations
  • Personalized email retargeting campaigns

Fill in the form to download “Real-time intelligent personalization: The missed opportunity" and discover the transformative effects of individualization.

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