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DIGITAL EXPERIENCE FOR BANKING
Discover how you can unlock growth in Asia in 2020 and beyond.
The banking industry in Asia is being shaped by multiple forces — customer expectations, technological, social, behavioural, economics and environmental change. The current economic outlook will put pressure on banks to protect revenues, reduce costs, fend off digital disruptors and continue digital transformation. For banks to win in this new world, it is crucial to innovate and invest in transformation.Download the infobrief
“Omni-experience is in the top 3 priorities of the banking sector in Asia/Pacific. More than 80% of banks are in the early stages of the maturity model, indicating that there is a large opportunity that can be captured by investing in digital transformation and creating superior customer engagement.”
"IDC MaturityScapeBenchmark: Omni-Experience Digital Transformation in Retail Banking in Asia/Pacific," IDC, 2017.
What is the cost of not investing in digital experience?