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Creating trust through personalized experiences

Set your brand apart in today’s digital landscape by showing you understand your customers’ needs.

Build an emotional connection with your customers

As the world adjusts to today’s challenges, digital is now the main channel to connect with your customers, if not the only channel. Personalized experiences that carry empathetic messages can go a long way to building an emotional bond between your brand and your customers.

Sitecore is here to help you create memorable digital experiences that will leave a lasting impression, long after we emerge from the current global situation. Below you’ll find a variety of resources that include best practices on creating human connections in our digital world, and how other organizations have leveraged Sitecore to foster brand loyalty.


It’s time to start leading with your heart

Authentic, genuine stories can help your brand build stronger customer relationships. Explore how to start enhancing your CX to create emotional connections with your customers. 

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Content is empathy at scale

Forrester Principal Analyst Ryan Skinner shares how important it is for brands to employ empathetic messaging to connect with customers — backed by leading research — in his keynote at Sitecore Experience Europe 2020.
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Emotional experiences


Keeping the human element when utilizing AI
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Using Personalization


Using personalization data to understand customer needs
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Personalized human connection with Sitecore and Salesforce Marketing Cloud

Explore how to build an end-to-end omnichannel marketing engine that creates stronger emotional connections with customers using Sitecore’s solutions combined with Salesforce Marketing Cloud.
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Personalized Human Connections


Starting the conversation with Sitecore CMO Paige O’Neill

Hear where conversations are heading today in Sitecore CMO Paige O’Neill’s video series with industry experts, exploring employee engagement as we work from home, keeping business resilient, and how vital digital CX has become.

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Videochat Paige

A powerful platform to personalize experiences

Discover our end-to-end content and commerce solutions.