WHITE PAPER

UX4CX: User Experience guidelines to design for the Sitecore Customer Experience platform

Customers in every industry expect personalized experiences. And research shows they reward those who deliver – organizations achieve an average of 16% conversion uplift in a single year with personalization.* 

What do you need to deliver personalized experiences? 

Get our white paper, “UX4CX: User Experience guidelines to design for the Sitecore Customer Experience platform,” to find out. From the specific roles and skills your personalization team needs to the nitty-gritty of designing your personalization program, discover UX design best practices for personalization:

  • Why (a little) friction is needed
  • How to find your who, what, why, and where
  • Planning best practices, and more

 

Fill in the form to download “UX4CX: User Experience guidelines to design for the Sitecore Customer Experience platform,” and learn to design memorable customer experiences..


* “2018 Optimization Report,” Econsultancy.

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