CHALLENGE
Consolidate over 30 websites onto one platform, unify management and maintenance
- Support one of Adani’s key sites - Adani Electricity, one of India’s largest energy suppliers
- Improve customer access to content and self-service functionality
SOLUTION
Solutions used
- Sitecore Experience Manager (XM)
- Sitecore Experience Platform (XP 9.0)
- Sitecore Experience Database (xDB)
- Sitecore Experience Accelerator (SXA)
- Sitecore Email Experience Manager (EXM)
- Path Analyzer
- Sitecore Marketing Automation
- Sitecore Experience Analytics Tools - xAnalytics
- Sitecore Services
- Integrations include:
- Microsoft Azure PaaS
- SAP
- Salesforce
- Payment gateways
OUTCOME
Delivered traffic of around 50K users daily
- Reduced bounce rate to approximately 10%
- Enabled seamless integration with subsites and business applications
- Handled 20K online transactions a day with 99.9% uptime
- Made registering, viewing account details, paying bills easier for customers
- Improved content rollout
- Provided better analytics for improving email campaigns
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