CHALLENGE
Develop a flexible platform for two sites supporting 50 countries
- Streamline user search experience for assembling documents from library
- Drive engagement and generate leads
- Provide customers with critical data
- Consolidate various web projects under a single platform
- Offer ability for global users to quickly find roofing products
SOLUTION
Solutions used
- Sitecore Experience Manager (XM)
- Sitecore Experience Platform (XP 9.0)
- Sitecore Experience Database (xDB)
- Sitecore Experience Accelerator (SXA)
- Sitecore Services
- Integrations include:
- Team Development
- Digizuite DAM
- Google Maps
OUTCOME
Migrated 10-year-old platform, saved $50,000 in website development costs
- Doubled engagement score to 25,000
- Implemented the CCM “Roofing System Selector Tool,” achieved engagement score of 1,600
- Engaged customers with chat bot
- Increased page views by 30%
- Decreased bounce rates for each site by 4% and 8%, respectively
- Established better connections with customers
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