Southern Cross Travel Insurance

Southern Cross Travel Insurance

Southern Cross Travel Insurance improved CX and increased efficiencies with Sitecore

Honorable Mention

Best Digital Experience Transformation

13%+

increase in pages per session

17.1%

reduction in bounce rate

Project brief

Southern Cross Travel Insurance (SCTI) has nearly 40 years of experience looking after "Kiwi" travelers, and over 10 years’ experience working with Australian travelers. Datacom helps customers and communities navigate the complexity of the world by connecting people and technology to solve challenges. For SCTI, Datacom’s mandate was to improve speed to market, increase operational efficiencies, and elevate the customer experience.

Southern Cross Travel Insurance webpage

Capabilities

XP

Managed Cloud

Tech Stack

SXA

About

Southern Cross Travel Insurance

APJ

Financial Services

Datacom

Datacom

Datacom Systems Pty Ltd