CHALLENGE
Build an intuitive and scalable search and browsing experience
- Upgrade Knowledge Finder tool
- Provide deeper value to members
- Send programmatic and personalized emails
- Make content discoverable
- Use Knowledge Finder to pivot during a crisis
- Leverage digital assets
- Mine data for future investments
SOLUTION
Solutions used
- Sitecore Experience Manager (XM)
- Sitecore Experience Platform (XP 9.1)
- Sitecore Experience Database (xDB)
- Sitecore Email Experience Manager (EXM)
- Sitecore Services
- Integrations include:
- NetForum AMS
- Coveo
- Lionbridge
- Azure
- xProfile
- Path Analyzer
OUTCOME
Delivered on member promise, offering relevant industry insights
- Developed personalized content
- Generated data and feedback to support future investments
- Used Knowledge Finder tool during pandemic to deliver webinars and content in lieu of annual conference
- Enabled access to various digital assets
- Provided access to wider audience
See what’s possible with Sitecore
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