Rethinking financial services & CX in the pandemic era
Hear what 100 executives reveal about consumer habit changes and best practices.
Available on demand
Accelerating FSI experiences with AI & digital transformation
In a recent Sitecore survey, 79% of financial services and insurance (FSI) organizations are failing to achieve business agility as siloed departments continue to be key pressure points for enterprises. With IT often diverting resources to support a remote workforce and Marketing struggling to deliver ever-growing amounts of personalized content to increasing numbers of mobile devices and digital touchpoints, it’s critical to pinpoint the pandemic’s impact on FSI and pivot to thrive.
In this webinar, you will learn:
The survey findings of 100 executives revealing a critical CX shift as consumer habits change and force new ways of running business
The role of AI accelerating personalized digital experiences while reducing marketing operations workload
The best practices-based roadmap leading to quick wins and longer-term opportunity realization
As a Digital Strategist, Jacqueline Baxter believes in building collaborative relationships and leveraging technology to positively transform people and businesses. She has a range of experience implementing content and social media strategy, marketing automation plans, and conversion optimization tactics. A Sitecore Strategy MVP, she has presented at Sitecore events world-wide and is a fan of social engagement and employee advocacy driven by high-quality, relevant content.
Nancy drives the product strategy, innovations and product roadmap for Sitecore AI products. She is passionate about designing and delivering products to let Sitecore customers be more successful faster through AI and innovations.