ON-DEMAND WEBINAR

Breaking through the digital noise

What’s emotion got to do with it?

Available on demand

Only 19% of customers feel that brands care about them

 

What can companies do to ensure their customers feel like they are more than a number?

Check out the Sitecore sponsored CMSWire webinar as we discuss the critical role emotion plays in creating an authentic customer experience (CX) that not only differentiates but delivers value to customers and increases loyalty.

Key takeaways:

  • What does “care” actually mean to customers?
  • What are caring brands doing to make customers feel special?
  • What brands must do differently to engage and keep their customers
  • What the business impact of emotion-powered CX provides

Meet the presenters

Jill Grozalsky

Product Marketing Director

Sitecore

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Annette Franz

Founder and CEO

CX Journey Inc.

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Register to watch on demand

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