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Fireside chat with Aditya Birla Capital

Explore the role of digitisation and personalisation to deliver omnichannel experiences in the insurance sector.

Available on demand

Join this session to hear from Mukesh Malik, COO of Aditya Birla Capital about the role of digitisation and personalisation in delivering an omnichannel experience in the insurance sector.

Session highlights:

  • How the pandemic has accelerated digital acceleration in the insurance sector
  • Changes in customer expectations and customer journey
  • The role of personalisation in delivering meaningful digital experiences

Meet the speakers

Mukesh Malik

Chief Operating Officer

Aditya Birla Capital

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Nick Boyle

VP Asia


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Register to watch on demand

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