How conversational AI solves CX innovation challenges
Explore the capabilities of Conversational AI, and the new possibilities it opens up for CX.
Available on demand
Join this session with Bora Wiemann, Regional Manager APAC at Cognigy for a look at the capabilities of Conversational AI, the new possibilities it opens up for CX, the operational and business problems it helps solve, and some of the results companies are starting to see.
Bora Wiemann is the Regional Manager for APAC at Cognigy, working on two of his greatest passions: Bringing business & technology together and leveraging his experience in UX and innovation to create new opportunities. He has worked for over 20 years in the IT industry in Enterprise Information Management looking to make information more accessible to the user.
10 years ago, he started focusing on the Conversational AI and chatbot space and is excited about how the technology allows to faster access information and automate tasks in a new and easy to use way. He can be regularly found organising events and helping facilitate collaboration and learning within the UX and knowledge management community.
Chetna currently leads partnerships and alliances at Sitecore for Asia. Her career spans across various roles in sales, sales management, channels and alliances as well as leading business units focused on specialist services across Asia Pacific. She has in-depth experience in cloud, enterprise and digital applications as well as IT outsourcing. She has lived across the region –previously based in Sydney and currently residing in Singapore for the past 10 years.
