How to create a good customer experience in Indonesia

Discover trends and opportunities, best practices and practical guidance on how to create the best CX.

Tuesday, July 27, 2021
3:00 AM Your local time

Indonesia has years of legacy in delivering “simple” digital experiences to non-smartphone users – and telecom providers actively promote digital experiences for population and businesses. As smartphones really take off, the challenge will be for businesses to shift away from their basic digital experiences to deeper and more meaningful ones.

In this webinar, we will discuss:

  • Trends and opportunities in Indonesia
  • The need for a good customer experience and how does it look like?
  • Customer use cases in finance, property development, manufacturing, and automotive industries
  • How to get started?

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About the presenters

Auzani Ridzwan

Lead Sales Engineer


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Caroline Wijaya

Digital Transformation Specialist

Mitra Integrasi informatika (MII)

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