“Without a clear understanding of what is happening on your digital estate you are essentially guessing what to do next”
As countries start to ease the lockdown measures and businesses look to start delivering on their digital ambitions, those using data effectively to identify the biggest opportunities for improvement and continually optimising their customer experience are setting themselves up with a better chance to recover quicker and succeed.
The session will explore how to identify your challenges, how to look for opportunities and more importantly how to embark on a Rapid Enhancements journey, that allows you to adapt and implement change fast, this in turn results in quicker returns and incremental improvements.
Join Optimisation specialist Chris Regan from Kin + Carta and Sitecore's Charles Bell for this Sitecore 101 webinar. In the session they’ll be discussing how using the right data and insight can help you deliver an awesome experience.
Charles is a highly experienced technical strategist and sales leader with over twenty years’ experience in driving digital experience delivery and running technical teams. He has worked with WPP agencies, global shipping and logistics companies, and now leads Sitecore’s EMEA team of Sales Engineers, responsible for supporting seven-figure annual sales targets. Charles is passionate about technology and how it constantly reshapes the relationship between companies and customers.
Chris’ role at Kin + Carta Connect is to lead out on Conversion Rate Optimisation offering with a primary aim of guiding clients to make sound business decisions with data and insight at the heart of them. With over 9 years experience in analytical, UX and marketing positions he has helped clients across multiple sectors from Automotive, Retail, Travel and Insurance.