Challenge
- Differentiate in a crowded marketplace
- Acquire new customers
- Increase loyalty in a notoriously fickle market
- Find new ways to engage with customers with a product set that changes weekly
Solution
- Build an omnichannel marketing platform that delivers relevant, entertaining and useful content to the right customer at the right time, while also leveraging social media as a key sales tool.
Result
- 800% increase in ticket sales through social channels
- conversions exceed UK average by 3% for desktop and 2% for mobile in just six months
- 7% of social referrals convert to booking, 2x the industry average
- 300% increase in Facebook engagement
Platinum Solution Partner
TH_NK is a digital transformation agency combining the commercial and business change rigor of a consultancy; the customer centricity, marketing expertise and creative output of an agency; and the deep enterprise technology expertise of a solutions integrator.
Learn more about Th_nk