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Challenge

  • Meeting customer expectations for on-demand insurance
  • Inconsistent quality and customer experience
  • Lengthy time-to-market for new products and services
  • Budget and employee skill constraints
  • Legacy architecture that prevented ability to scale internationally  

Solution

 

Results

  • Unique, personalized digital experiences through branded assets
  • Multi-tenant, multi-site platform to support multinational organization with freedom for localization
  • Elevated customer experience with innovative products and enhanced customer care
  • More agile and responsive organization
  • Lower overall costs through economies of scale and best practice sharing
  • Faster time to market through pre-approved solutions and workflows

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