您请求的页面无法以您的语言提供。

跳转到主要内容

Sitecore for

Customer data management

Understand every user and uncover trends with customer and journey insights

Understand your users and uncover trends

Understand every user and uncover trends with customer and journey insights

  • Track behaviors across channels
  • Integrate all your customer data seamlessly
  • Understand every customer in every moment
  • Share data across your ecosystem
  • Leverage the power of analytics and AI
Customer Data Management

There are many ways we can help

We can answer your questions, share more insights, and invite you to upcoming events to learn from your peers.

 
Contact us today

迈出下一步

我们将共同探讨您的愿景,了解我们如何能够帮助您与客户建立令人难忘的数字联系。

提交我的联系信息,即表明本人确认已阅读并同意 Sitecore 隐私政策,该隐私政策中解释了 Sitecore 如何收集、处理及分享我的个人数据。我同意 Sitecore 依照其隐私政策来处理我的数据,以便优化我使用 Sitecore 品牌的体验。

在一个位置收集跨渠道的数据

您的客户数据处于分散状态。 您如何合并所有来源的数据?

整合全渠道数据

数据孤岛不复存在。 内置的 API Sitecore xConnect&trade; 可从任何位置收集数据。 Sitecore 的 API 框架让您可以在 xDB 中导出和导入任何来源的数据。<em>例如网站访问、ERP、CRM、客户服务、第三方数据、应用、AR/VR 和线下来源(如店内访问)。</em>

icon2

丰富和分析您的数据

使用从任何来源导入到 xDB 的数据来微调您的个性化设置。 轻松导出数据进行客户剖析和绩效分析。

icon3

了解完整情况

凭借深入的数据洞察能力,从端到端的角度了解客户在各个触点上的互动。

Customer data managed

Understand every user and uncover trends with customer and journey insights

  • Track behaviors across channels

    Capture every click, search, tap and buying signal from any digital touchpoint and leverage actionable insights.

    holistic customer
  • Share data across your ecosystem

    Leverage real-time and historical customer data for in-session personalisation on any channel.

    data synergy graphic
  • Understand every customer in every moment

    Recognize and engage existing or new users in-the-moment with live audience segmentation.

    audience retargeting graphic
  • Leverage the power of analytics and AI

    Combine predictive analytics and AI with your data to understand and influence customer journeys.

    DAM graphic

INSIGHTS BLOG

How AI-powered CDPs drive exceptional CX

David Schweer

VP - Product Marketing, Sitecore

Find out more

More resources about customer data management