Sitecore anuncia vencedores do Ultimate Experience Award 2020

Johns Hopkins Medicina, EPA Vitória, Motociclos Triumph, Aluguer Coates e Casa Soho homenageadas por criarem experiências excecionais para os clientes usando tecnologia Sitecore

São Francisco, 28 de outubro de 2020 – Sitecore^®, líder global em software de gestão de experiência digital, anunciou hoje os vencedores do Sitecore Ultimate Experience Award 2020. Selecionado entre os 20 vencedores do Prémios Experiência Sitecore 2020 (SEA) Anunciados no mês passado, os prémios deste ano reconhecem ainda cinco marcas de todo o mundo cujas transformações digitais elevaram a experiência do cliente. Os vencedores estão sendo anunciados hoje no virtual 2020 Sitecore Symposium.

Os vencedores do Ultimate Experience Award foram selecionados de cada uma das quatro categorias do SEA 2020 – "conexões humanas mais impactantes em um mundo em mudança", "otimização de conteúdo mais inteligente", "melhor inovação com tecnologias emergentes" e "implementação mais sofisticada" – com dois vencedores de "conexões humanas mais impactantes em um mundo em mudança".

O Vencedores do Ultimate Experience Award 2020 são:

• "Conexões humanas mais impactantes em um mundo em mudança": Johns Hopkins Medicina e ainda TBG (O Berndt Group) for delivering timely, accurate coronavirus information online, showcasing expertise e ainda engaging the public in a rapidly changing environment.
• "Conexões humanas mais impactantes em um mundo em mudança": EPA Vitória e ainda Deloitte Digital for providing a real-time, localized resource for environmental data e ainda information, e ainda becoming a beacon of trust for residents during Australia’s 2019 bushfire crisis.
• "Otimização de conteúdo mais inteligente": Motociclos Triumph e ainda Departamento for making connections between consumer motivations, content e ainda functionality to build better human connections e ainda personalized content.
• "Melhor Inovação com Tecnologias Emergentes": Casa Soho e ainda EPAM for improving member experiences e ainda fostering creativity e ainda connections leveraging its website e ainda digital content, heightening digital engagement for a traditionally location-based organization.
• "Implementação mais sofisticada": Aluguer Coates e ainda Mudar for swiftly implementing digital transactions e ainda improved hire services e ainda functionality from brick-and-mortar operations, enabling the company to cut costs, expe ainda its customer base e ainda deliver better ROI.

“It means a lot that we’ve received the Ultimate Experience Award for impactful human connections,” said Aaron Watkins, senior director of internet strategy at Johns Hopkins Medicina. “O mission of our internet strategy team is to connect the people of the world with the people of Johns Hopkins Medicina. Digital transformation during the pandemic for us involves making sure our content on symptoms, diagnosis, prevention e ainda wellness is accessible to all through digital channels.”

“We’re thrilled to receive this honor for our implementation of the Sitecore platform for consumer-facing digital platforms e ainda our new ‘Hire Now’ app,” said Kirsty McKay, group manager, portfolio delivery & digital transformation at Aluguer Coates. “Aluguer Coates first implemented Sitecore in 2015 as a customer portal to help with equipment management on project sites. However, as technology demands shifted rapidly, our strategy evolved e ainda it became clear that we needed to leverage all of the capabilities of the Sitecore platform to deliver optimized value e ainda a rich digital experience for our customers.”

O 2020 Ultimate Experience Award winners shared firsthe ainda stories of how they shaped impactful customer experiences leveraging the Sitecore platform in an painel interativo com Sitecore CMO Paige O'Neill hoje no all-digital Sitecore Symposium 2020: Momentos que fazem experiências. For information on how you can register to view on-deme ainda Symposium content, please click aqui.

“Through the Ultimate Experience Awards, we were looking to further highlight some outstanding digital transformation stories from our roster of 2020 Experience Award winners,” said Paige O’Neill, chief marketing officer, Sitecore. “We placed extra emphasis on e ainda chose two winners for the ‘most impactful human connections in a changing world’ category this year, as we never could have predicted that customers would be faced with challenges of such magnitude as the pandemic e ainda Australian bushfires. However, all five companies demonstrated incredible adaptability, flexibility e ainda empathy, which enabled them to leverage the Sitecore platform to reach e ainda support customers at a time when impactful human experiences e ainda connections are more important than ever before.”

Sobre Sitecore

Sitecore delivers a digital experience platform that empowers the world’s smartest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the only company bringing together content, commerce, e ainda data into one connected platform that delivers millions of digital experiences every day. Leading companies including American Express, ASOS, Carnival Cruise Lines, Kimberly-Clark, L’Oréal, e ainda Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com.

Sitecore is a registered trademark of Sitecore Corporation A/S in the USA e ainda other countries. All other bre ainda names, product names or trademarks belong to their respective holders.