Question 1

What happened to XM Cloud?

Accepted Answer

XM Cloud will be the core platform, with entry-level access to CDP & Personalize, Search, and Content Hub. All Sitecore-built AI use cases are included at no extra cost to you.

Question 2

What if I’m already using XM Cloud?

Accepted Answer

You’ll automatically be upgraded to SitecoreAI with no additional payments or contracts. By November 10, 2025, you’ll have entry-level access to all SitecoreAI capabilities. Access to more personalization, AI functionality and agents throughout.

Question 3

Why can’t I just buy or pay for a CMS or the specific tools I use rather than SitecoreAI?

Accepted Answer

You can. With SitecoreAI, you still choose what you use and what you pay for—whether that’s CMS, DAM, Search, or CDP & Personalize. The difference is that everyone now gets entry-level access to the full suite. That means you can try new capabilities or expand later without needing new contracts or big changes to your setup.

Question 4

What’s included with SitecoreAI?

Accepted Answer

XM Cloud will be the core platform, with entry-level access to CDP & Personalize, Search, and Content Hub. All Sitecore-built AI use cases are included at no extra cost to you.

Question 5

What are the benefits of using a CMS for businesses?

Accepted Answer

A good CMS will streamline digital asset management, improve search engine optimization (SEO) rankings, and enhance digital experience. This leads to increased search engine visibility, higher conversions across multiple types of content, better customer satisfaction, as well as ease-of-use for end users like content editors.

Question 6

What are the differences between a traditional CMS, headless CMS, and hybrid headless CMS platforms?

Accepted Answer

A traditional CMS is a software application that combines both the front-end presentation layer and the back-end content layer within a single system. This means it handles both content creation and presentation, making it more suitable for marketers. A headless CMS separates the front-end presentation layer from the back-end content management layer. It focuses solely on managing content through an API, allowing greater flexibility in delivering content across multiple channels, making it more developer friendly. A hybrid headless CMS, like SitecoreAI or Adobe Experience Manager, is a combination of both a traditional and a headless CMS. It provides a middle ground between the full control over presentation with traditional CMS and flexibility with headless architecture. A hybrid headless CMS enables marketers, developers, and designers to collaborate effectively. It empowers businesses to strike a balance between efficiency and innovation in delivering digital experiences across multiple channels.

Question 7

How does a hybrid CMS support multichannel publishing?

Accepted Answer

A hybrid CMS combines the advantages of both a traditional and headless CMS. It allows businesses to create, organize, and publish content across multiple channels such as websites, social media platforms, mobile apps, and more. This helps increase brand visibility and overall customer engagement.

Question 8

How does a CMS integrate with other marketing technologies?

Accepted Answer

CMS software integrates with other martech systems through APIs (Application Programming Interfaces). These integrations enable automated content distribution, email marketing, social media management, customer data management, analytics tracking, and personalized user experiences. Add-ons can then be used to further enhance the capabilities of a CMS.

O CMS construído para possibilidade

Transforme cada ideia em impacto com um CMS pronto para o crescimento desde o primeiro dia

Uma base construída para a velocidade

O que torna possível:

Uma base construída para a velocidade

O que torna possível:

Personalize todas as interações

O que torna possível:

Cresça com confiança e controlo

O que torna possível:

Crie, gerencie e dimensione com velocidade

Criação visual e publicação instantânea

Escalabilidade nativa da nuvem

Personalização integrada

Construído por si. Desenvolvido por Sitecore.

United Airlines constrói melhores experiências aeroportuárias com Sitecore

A consultoria aumenta o envolvimento do cliente e as oportunidades de receita com Sitecore

Sitecore ajuda a Assembleia Geral a revolucionar a experiência de educação on-line para aumentar o desempenho do site

Banco norueguês aumenta produtividade em 80% com Sitecore

Pet Supplies Plus no caminho certo para aumentar as vendas e a satisfação com Sitecore replataforma

A consultoria aumenta o envolvimento do cliente e as oportunidades de receita com Sitecore

Sitecore ajuda a Assembleia Geral a revolucionar a experiência de educação on-line para aumentar o desempenho do site

Banco norueguês aumenta produtividade em 80% com Sitecore

Pet Supplies Plus no caminho certo para aumentar as vendas e a satisfação com Sitecore replataforma

A consultoria aumenta o envolvimento do cliente e as oportunidades de receita com Sitecore

Sitecore ajuda a Assembleia Geral a revolucionar a experiência de educação on-line para aumentar o desempenho do site

Banco norueguês aumenta produtividade em 80% com Sitecore

Pet Supplies Plus no caminho certo para aumentar as vendas e a satisfação com Sitecore replataforma

Forrester: O impacto™ econômico total da XM Cloud Sitecore

IDC MarketScape: Sistemas de gerenciamento de conteúdo sem cabeça híbridos mundiais 2023.

Perguntas frequentes

O que aconteceu com XM Cloud?

E se eu já estiver usando o XM Cloud?

Por que não posso simplesmente comprar ou pagar por um CMS ou pelas ferramentas específicas que uso em vez de SitecoreAI?

O que está incluído no SitecoreAI?

Quais são os benefícios de usar um CMS para empresas?

Quais são as diferenças entre um CMS tradicional, CMS sem cabeça e plataformas CMS sem cabeça híbridas?

Como é que um CMS híbrido suporta a publicação multicanal?

Como é que um CMS se integra com outras tecnologias de marketing?