Archived Legal Documents

We update our legal agreements from time to time. Here you will find the previous versions of our Master Subscription Terms and Conditions, Data Processing Agreement, and other legal material linked to in your contracts. 

Remember, you can find the latest version of the Master Subscription Terms and Conditions here and our Data Processing Agreement here.

 

Master Subscription Terms and Conditions

• v2.2 April 2024
• v2.1 February 2023
• v2.0 November 2022

Data Processing Agreement 

• v5.1.6 March 2026

• v5.1.5 January 2026

• v5.1.4 November 2025

• v5.1.3 November 2025

• v5.1.2 September 2025

• v5.1.1 May 2025

• v5.1 February 2025

• v5.0 January 2025

• v4.5 December 2024

• v4.4 May 2024

• v4.3 May 2023

• v4.2 October 2022

• v4.0 April 2022

Sitecore Usage Policy

• v2.3 April 2024
• v2.2 November 2022
• v2.1 September 2021

Service Level Agreements

• SaaS Products SLA
  • v1.5 April 2024
  • v1.4 December 2022
  • v1.3 November 2022
  • v1.2 July 2022
  • v1.1  November 2021
• Sitecore Send SLA
• v1.0 September 2021
• Managed Cloud SLA
• v.1.3 April 2024
• v.1.2 February 2023
• v.1.1 April 2021
• EXM Delivery Cloud SLA
• v.1.0 June 2023

Order Definitions

• v2.2 June 2023
• v2.1 February 2023
• v2.0 December 2022

Consulting Services Package Descriptions

• Advisory TAM Package
  • v4.1 April 2023
  • v4.0 February 2023
  • v3.0 August 2022

• Expert Services
  • v1.4 August 2023
  • v1.3 May 2023
  • v1.2 April 2023
  • v1.0 July 2021

• Advisory TAM Half-Package
  • v3.0 August 2022

• Premier Assure Package
  • v1.2 April 2023

Sitecore360 Descriptions

• Expert Services
  • v1.5 July 2024
  • v1.4 August 2023
  • v1.3 May 2023
  • v1.2 April 2023
  • v1.0 August 2022
• Professional Plus Training Services for Sitecore360
  • v1.0 August 2022
• Learning Services for Sitecore360
  • v1.0 July 2024
• Advisory Services
  • v1.0 July 2024

Additional Training Services Terms

• v1.0 May 2020

Website Terms of Use

• v1.0 May 2018