Sitecore anuncia los ganadores de los premios Ultimate Experience Award 2020

Medicina Johns Hopkins, EPA Victoria, Motocicletas Triumph, Alquiler de Coates y Casa Soho galardonadas por crear experiencias excepcionales para los clientes utilizando la tecnología de Sitecore

San Francisco, 28 de octubre de 2020 – Sitecore^®, el líder mundial en software de gestión de experiencia digital, anunció hoy los ganadores del premio Sitecore Ultimate Experience Award 2020. Seleccionado entre los 20 ganadores del Premios Sitecore Experience 2020 (SEA) Anunciados el mes pasado, los premios de este año reconocen aún más a cinco marcas de todo el mundo cuyas transformaciones digitales han elevado la experiencia del cliente. Los ganadores se anuncian hoy en la reunión virtual Sitecore Symposium 2020.

Los ganadores del premio Ultimate Experience Award fueron seleccionados de cada una de las cuatro categorías de SEA 2020: "conexiones humanas más impactantes en un mundo cambiante", "optimización de contenido más inteligente", "mejor innovación con tecnologías emergentes" e "implementación más sofisticada", con dos ganadores de "conexiones humanas más impactantes en un mundo cambiante".

El Ganadores del premio Ultimate Experience Award 2020 son:

• "Las conexiones humanas más impactantes en un mundo cambiante": Medicina Johns Hopkins y TBG (El Berndt Group) for delivering timely, accurate coronavirus information online, showcasing expertise y engaging the public in a rapidly changing environment.
• "Las conexiones humanas más impactantes en un mundo cambiante": EPA Victoria y Deloitte Digital for providing a real-time, localized resource for environmental data y information, y becoming a beacon of trust for residents during Australia’s 2019 bushfire crisis.
• "Optimización de contenido más inteligente": Motocicletas Triumph y Dpto. for making connections between consumer motivations, content y functionality to build better human connections y personalized content.
• "Mejor Innovación con Tecnologías Emergentes": Casa Soho y EPAM for improving member experiences y fostering creativity y connections leveraging its website y digital content, heightening digital engagement for a traditionally location-based organization.
• "Implementación más sofisticada": Alquiler de Coates y Cambiar for swiftly implementing digital transactions y improved hire services y functionality from brick-and-mortar operations, enabling the company to cut costs, expy its customer base y deliver better ROI.

“It means a lot that we’ve received the Ultimate Experience Award for impactful human connections,” said Aaron Watkins, senior director of internet strategy at Medicina Johns Hopkins. “El mission of our internet strategy team is to connect the people of the world with the people of Medicina Johns Hopkins. Digital transformation during the pandemic for us involves making sure our content on symptoms, diagnosis, prevention y wellness is accessible to all through digital channels.”

“We’re thrilled to receive this honor for our implementation of the Sitecore platform for consumer-facing digital platforms y our new ‘Hire Now’ app,” said Kirsty McKay, group manager, portfolio delivery & digital transformation at Alquiler de Coates. “Alquiler de Coates first implemented Sitecore in 2015 as a customer portal to help with equipment management on project sites. However, as technology demands shifted rapidly, our strategy evolved y it became clear that we needed to leverage all of the capabilities of the Sitecore platform to deliver optimized value y a rich digital experience for our customers.”

El 2020 Ultimate Experience Award winners shared firsthy stories of how they shaped impactful customer experiences leveraging the Sitecore platform in an panel interactivo con la directora de marketing de Sitecore, Paige O'Neill, hoy en el Sitecore Symposium 2020: Momentos que crean experiencias. For information on how you can register to view on-demy Symposium content, please click aquí.

“Through the Ultimate Experience Awards, we were looking to further highlight some outstanding digital transformation stories from our roster of 2020 Experience Award winners,” said Paige O’Neill, chief marketing officer, Sitecore. “We placed extra emphasis on y chose two winners for the ‘most impactful human connections in a changing world’ category this year, as we never could have predicted that customers would be faced with challenges of such magnitude as the pandemic y Australian bushfires. However, all five companies demonstrated incredible adaptability, flexibility y empathy, which enabled them to leverage the Sitecore platform to reach y support customers at a time when impactful human experiences y connections are more important than ever before.”

Acerca de Sitecore

Sitecore delivers a digital experience platform that empowers the world’s smartest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the only company bringing together content, commerce, y data into one connected platform that delivers millions of digital experiences every day. Leading companies including American Express, ASOS, Carnival Cruise Lines, Kimberly-Clark, L’Oréal, y Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com.

Sitecore is a registered trademark of Sitecore Corporation A/S in the USA y other countries. All other bry names, product names or trademarks belong to their respective holders.