AI search visibility: Get your brand cited and recommended by AI
AI is answering your customers’ questions right now, with or without you. Answer engine optimization (AEO) and generative engine optimization (GEO) are how you shape those answers instead of leaving them to chance.
Show up where decisions happen.
What is AI search visibility?
AI search visibility is how often, and how accurately, your brand appears when buyers ask AI for answers. It is the part of AI discovery you can measure and improve.
Your buyers now ask ChatGPT, Claude, Gemini, Perplexity, and Google AI Overviews to research and compare options before they ever visit a website. Each answer draws on a small set of sources. AI favors sources that answer the question directly and that other trusted sources corroborate. If your content is fragmented or unclear, AI will answer anyway, without your brand in it.
Measure your AI search visibility with four questions:
• Mention rate: Does AI name your brand when buyers ask about your category?
• Citation share: Does AI use your pages as a source?
• Recommendation share: Does AI recommend you when buyers ask for options?
• Factual accuracy: Does AI describe your brand and products correctly?
The brands that are easiest for AI to understand and trust keep control of the story. Sitecore gives marketing teams the means to own the moment where decisions happen: creating, governing, publishing, and optimizing the content that shapes buyer decisions.
From rankings to citations
Content used to drive traffic. Now content is the traffic. AI assistants synthesize your content into answers, and customers form opinions in AI summaries and search results long before a first visit. Search impressions are rising and click-throughs are falling, so success now means mentions and citations in AI answers. For enterprise brands with large, multi-market content estates, every page is raw material for the answers AI generates about you. That makes AI search visibility a marketing discipline.
How AI is changing search and discovery
What makes content discoverable by AI
How to build and measure AI visibility
Turn AI search visbility into customer acquisition
The questions we hear most
Sitecore helps brands improve their AI search visibility through SitecoreAI search, powered by Scrunch, now a Sitecore company. It shows where your brand appears in AI answers today and which sources influence them, so you can see the gaps. The Scrunch Agent Experience Platform (AXP) delivers AI-optimized content to AI agents without disrupting the experience built for people. SitecoreAI then turns those insights into action, so teams can update and distribute the content that improves how AI describes the brand.