Healthcare organization digitized and scaled amidst pandemic
Ultimate Experience Award Winner
Leading the Way for the 'Phy-gital' Future
When Australia recorded its 1,000th COVID-19 death, it was a rate lower than most other advanced nations due to its early success in combating the pandemic. A surge in infections challenged the country’s response strategy and strained health resources. As one of the largest healthcare providers and not-for-profits in Australia, UnitingCare Queensland is also one of the State’s largest employers. With a workforce that includes 17,400 staff and over 9,000 volunteers, the organization extends compassionate healthcare services to more than 430,000 people. The national body for the Uniting Church’s community services network, UnitingCare advocates for policies and practices which enhance the dignity of people, especially those who are most vulnerable.
patient check-ins processed
unique individuals traced
sites available for screening
Gold Solution Partner
With over 30 years combined expertise in Sitecore solutions, Triggerfish helps marketing and technology teams build connected, intelligent, and automated CX ecosystems that demonstrate business impact quickly using an agile rhythm to iteratively optimize CX ongoing.
As a Sitecore Gold Partner, Triggerfish has a multi-disciplinary team of customer-centric problem solvers with experience in business and marketing strategy, design thinking, enterprise technology, and user experience design. They deliver lifecycle services spanning business case, technical implementation, running digital marketing operations, and ongoing optimization.