CHALLENGE
Replace proprietary legacy e-commerce system
- Connect multiple vendors
- Accept blended payments in one transaction
- Seamless integration with back-office systems, like Salesforce
SOLUTION
Solutions used
- Customized commerce application built on Sitecore® OrderCloud®
- Integrates thousands of products from different vendors, including those that require punch-out capabilities
- Enables orders to be placed with goods from multiple vendors
- Customized Sitecore OrderCloud® webhook allows all details to feed into Salesforce and trigger various actions, rules and next steps
OUTCOME
Much-improved experience compared with the legacy system
- Administrators can update products, users, addresses etc.
- Ability to evolve the experience on the platform for future business needs
Streamlined ordering
AdoptAClassroom.org integrates thousands of products from different educational vendors. Sitecore OrderCloud® enables teachers to place an order for classroom supplies with goods from multiple vendors. It takes into account vendor-specific shipping rates, processing fees, and tax where applicable, but keeps the process streamlined for teachers. Administrators can make updates to products, users, addresses, and the application will allow them to continue to evolve the experience on the same platform without needing to replatform to respond to future business needs.
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