Transforming Customer Experience

Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and devices. The company’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive hyper-personalized marketing strategies.

For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios.

With 12,000+ employees worldwide and multiple locations throughout the world, our digital enthusiasts combine their expertise in Digital Transformation Strategy, MarTech Platforms, Creation, User Experience (UX), Customer Relationship Management (CRM), Data, Commerce, Mobile and Content Management System (CMS).

Merkle has been working closely together with Sitecore since 2009. The Sitecore Experience Platform developed by Sitecore allows the integration of all digital marketing channels and provides the best prerequisites for a successful and customer-oriented online presence. As a Platinum Implementation Partner, Merkle has extensive expertise in the implementation of sustainable and profitable Sitecore solutions.

With more than 150 implemented projects and 50 certified developers, Merkle is one of the largest Platinum Sitecore partner worldwide.