Sitecoreプライバシーポリシー

SITECOREプライバシーポリシー
発効日:2025年9月15日

SITECOREとお客様

Sitecoreは、データの価値と保護の重要性を理解しています。このSitecoreプライバシーポリシー(「プライバシーポリシー)は、当社が収集する情報、およびオンラインとオフラインの両方での処理、保存、共有の方法についての詳細を定めています。

We urge you to read this プライバシーポリシー so you can understそしてSitecore’s use of your information,Sitecore’s commitment to protecting all data that it receivesそしてhow you can be involved in this process.However,if this does not answer all of your questions,or if you have any feedback,we’d like to hear from you ここは.

This プライバシーポリシー should be read alongside the Sitecore利用規約 (“条件") とSitecoreCookieポリシー (“クッキーポリシー”) which are both incorporated ここは by reference.Unless otherwise defined in this プライバシーポリシー,defined terms used have the same meaning as in the 条件.

本プライバシーポリシーの適用範囲

This プライバシーポリシー is separated into the following sections to help you easily find the information you are looking for.

1. 私たちは誰ですか.This section details the Sitecoreentities,subsidiariesそしてaffiliates governed by this プライバシーポリシーそしてhow information is shared internally at Sitecore.
2. データの処理と取り扱い方法.This section gives general information on how we handle data,including information we receive from you.
3. SitecoreWeb サイト.This section describes the type of data collected from the SitecoreSites.
4. マーケティング活動.This section explains that from time to time,Sitecorewill reach out to you in a variety of ways to tell you about products,servicesそしてother information we believe is relevant to you.
5. 私たちの顧客関係.This section describes the type of data collected through the services that we provide to our customersそしてusers.In order to use certain services,including our product support services,as a representative of an organization which is a Sitecorecustomer you might need to have a user accountそしてpassword.
6. パーソナル情報の処理.This section details the lawful basis on which we process the information we collect.
7. お客様の情報を安全に保つ方法.This section details how Sitecoresecures the data that it collects,processesそしてstores.
8. お客様の情報の保管と保持.This section explains how Sitecorestores dataそしてhow long we will keep it.
9. 情報の国境を越えた転送とデータプライバシーフレームワーク.This section explains how Sitecoreis a global companyそしてhow we transfer data that is shared internationally.
10. このポリシーでカバーされていないこと.This section identifies the areas that are outside the scope of this プライバシーポリシーそしてare addressed in other Sitecorepolicies.
11. あなたの選択.This section outlines your choices about certain information we collectそしてhow we communicate with you.
12. お客様のプライバシー権.This section outlines how you may exercise any rights you may have under the applicable law of your jurisdiction.
13. アップデートとお問い合わせ方法.This section outlines how we communicate changes to this プライバシーポリシー,as well as how you may お 問い合わせ regarding any questions or issues with respect to anything contained within this プライバシーポリシー,including how to initiate a complaint or dispute about how your information is being processed or handled by Sitecore.

SECTION 1.WHO WE ARE

In this プライバシーポリシー,the words “our,” “us,” “we,”そして“Sitecore” refer to SitecoreHolding II A/S,a Danish limited liability company (CVR.No.37624071)そしてour subsidiariesそしてaffiliate entities worldwide.Sitecoreis a global leader in experience management software tools that combine content management,commerce,そしてcustomer insights.Sitecore products are used to empower marketers to deliver personalized content in real timeそしてat scale across every channel in the consumer lifecycle.

当社は、ウェブサイトの訪問者に関する情報を収集し、使用します(セクション3)および当社の製品およびサービスと相互作用するもの(セクション4および5) in order to manage your relationship with Sitecoreそしてto better serve you by personalizing your experienceそしてhow you connect with us.

SECTION 2.HOW WE PROCESS AND HANDLE DATA

The information we collect from you depends on the nature of your relationship with us or your interaction with Sitecore’s products,services,websitesそしてmarketing eventsそしてcommunications.The information we collect from You (“お客様の情報") には、両方が含まれる場合があります個人情報そしてその他の情報、以下で詳しく説明するように。

個人情報.“個人情報” follows the definitions under applicable lawそしてincludes “Personal Data” which,in turn,means contactそしてbusiness information (such as name,title,email address),account information,license information,payment information,information from 第三者,推論drawn from the personal information provided to us,social media dataそしてany other unique identifying information.For a detailed understanding,please see お客様の情報.

その他の情報.For the purposes of this プライバシーポリシー,“その他の情報” is any information that does not independently reveal your specific identity or does not directly relate to an identifiable individual.Examples include an IP address,browser type,browser language,browsing data,device information,timeそしてdate of requests,login activityそしてcookies.Gathering this information helps us to ensure that our websitesそしてother services work correctlyそしてsupport our visitorそしてcustomer analysis.

CookiesそしてSimilar Technologies.As further described in our クッキーポリシー,cookies are small text files containing information that is sent to us from your computer or mobile device.They are unique to your account or browser.We use cookiesそしてsimilar technologies (such as web beacons,device identifiers, pixelsそしてad tags) to recognize youそしてtrack your activity across different Sitecoreservicesそしてdevices.We use cookies to collect information about the way that visitors use SitecoreSites,to support the featuresそしてfunctionality of those Sites,そしてto personalize your experience when you use them.We use pixel tagsそしてcookies so that we can determine interest in particular topics on our Siteそしてimprove the effectiveness of our communications.

You can control cookiesそしてother technologies in your browser settings.You can also disable or block the use of cookiesそしてsimilar technologies that track your behavior on the websites of others for third-party advertising.You may choose to consent to our use of cookiesそしてother technologies,reject non-essential cookies,or further manage your preferences at any time by clicking on the cookie icon on the side of the screen on all our Websites.

In some instances,we may combine その他の情報 with 個人情報,such as deriving geographical location from your IP addressそしてcombining website browsing data about your usage of the Sitecoreservices with your name.If we combine その他の情報 with 個人情報,we will treat the combined information as 個人情報.

You are not required to share the 個人情報 that we request.However,if you choose not to share such information,in some cases we might not be able to provide you with the Sitecoreservices,allow you to access certain specialized features of the Sitecoreservices or be able to effectively respond to any queries you may have.You are entitled to withhold your 個人情報そしてexercise お客様のプライバシー権 free from discrimination.This means that Sitecorewill not penalize you for exercising your rights by taking actions such as denying you services; increasing the price/rate of services; decreasing service quality; or suggesting that we may penalize you for exercising your rights.

Sitecorewill never collect more of your 個人情報 than is necessary for the intended purpose of processing that information.Some of the uses of 個人情報 listed in sections 2,3そして4 may not be mandatoryそしてcan be controlled by you.

セクション12を参照してください。お客様のプライバシー権(下記)については、Sitecoreがお客様について処理する情報をどのように管理できるかについての詳細をご覧ください。

セクション3:SITECOREウェブサイト

Sitecoremaintains control of the data provided to,collected by or for,or processed in 接続 to the SitecoreSites,as defined in the 条件.We gather information about visitors to both our password-protected websitesそしてour various publicly accessible websites,including the Sitecore.com website,various Sitecoreblogs,event pagesそしてother websites wここは this プライバシーポリシー is posted.

Details of the information we collect through 私たちのサイト,そしてhow we process it,are below:

お客様が当社に提供する情報

当社は収集することがあります識別子そして個人情報あなたについて、次のような情報を提供します。 Contact 情報,including firstそしてlast name,email addressそしてphysical address to communicate with you directly,そしてto send you marketing communications in accordance with your preferences. Account 情報,including firstそしてlast name,email address,physical address,user ID profile information,account balances,paymentそしてpurchase history information,そしてany other information you provide to us. InquiryそしてCommunications 情報,including information provided in custom messages sent through the forms,in chat messages,to one of our email addresses,or via phone. 当社は収集することがありますthis information,for example,when you request a free trial or demo or お 問い合わせ via 私たちのサイト,through our Websites,online forms,online chat,そしてemail,or when you communicate with Sitecore(we will store all communications we receive unless otherwise requested by you). If you are submitting information on behalf of another individual,you are responsible for obtaining appropriate consent,including consent to shareそしてtransfer any 個人情報 across borders.

当社が自動的に収集する情報

当社は収集することがありますインターネットまたはその他の電子ネットワーク活動、ジオロケーションデータそしてdraw 推論based on the information collected to personalize your experience with the Sites. ログ データ.As with most internet technology services,our servers automatically collect information when you access or use 私たちのサイトそしてrecord it in log files.This log may include IP address,usage data,browser type,the dateそしてtime the Site was accessed,そしてlanguage preferences cookies (if enabled). デバイス情報.Sitecorecollects data about devices accessing the Sites,which may include the type of device,device settings,application IDs,そしてunique identifiers.Whether we collect any or all of this information will depend on the type of device usedそしてhow it has been configured by you. 位置情報.We receive data from youそしてother 第三者 that helps us to track an approximate device location.We may use,for example,an IP address detected by your browser or device to determine device location.We may also collect information from devices in accordance with the consent process provided by your device. 第三者.We useそしてpermit select 第三者 to use automatic data collection tools to collect information using website tracking technologies such as cookies,web beacons,embedded URLs,pixels,widgets,buttons or other similar technologies.These can be disabled by you.

そのデータの使用方法

当社は、収集した情報を以下の目的で使用する場合があります。 本サイトの運営を改善するため To engage in researchそしてdevelopment of the SitesそしてSitecore’s product offerings; To conduct ordinary business operations such as sales,marketing,support,educationそしてtraining; To engage in corporate reportingそしてmanagement; Sitecoreの従業員を採用するため。 市場調査を実施するため。 To maintain a safeそしてtrusted environment for Sitecoreの従業員s,customers,Site visitorsそしてmembers of the public; and Sitecoreサイトに関連するその他の同様の使用を行うため。

そのデータの共有方法

当社は、収集した情報を以下の目的で使用する場合があります。 Sitecoreアフィリエイトとの共有.We may share your information with our Sitecoreentities worldwide for the purposes described in this プライバシーポリシー.As part of our company,our Sitecoreentities are subject to this プライバシーポリシー,そしてour internal privacy policiesそしてdata protection requirements are regularly communicated to all of our employees as part of our mandatory compliance training. サードパーティのサービスプロバイダーとの共有.We retain third-party service providers to manage or support certain aspects of our business.These third-party service providers may be located globallyそしてmay provide support-related services such as customer relations performance,business process outsourcing,data visualization,そしてother similar services.Sitecore's third-party service providers may also utilize Artificial Intelligence (AI)そしてgenerative AI capabilities to analyze data,determine trends,make predictionsそしてcreate AI-generated responses or other content for the purposesそしてpursuant to the legal bases described in Section 9 below.Our third-party service providers are contractually bound to safeguard any 個人情報 they receive from usそしてthey are prohibited from using such 個人情報 for any purpose other than to perform the services as instructed by Sitecore.Click ここはSitecoreのサポート関連のサードパーティ サービス プロバイダーのリストについては、こちらをご覧ください。 Sharing with ad networksそしてadvertising providers.We may provide information we collect to ad technology providers so that they may recognize your devicesそしてdeliver interest-based content to you.The information may include your name,postal address,email,device ID,or other identifier in encrypted form.The providers may process the information in hashed or anonymized form.These providers may collect additional information from you,such as your IP addressそしてinformation about your browser or operating system; may combine information about you with information from other companies in data sharing cooperatives in which we participate;そしてmay place or recognize their own unique cookie on your browser.These cookies may contain demographic or other data in an anonymized form.Additionally,we allow direct advertisersそしてother 第三者 (such as select retail partners) to place cookies on 私たちのサイト to allow them to show you advertisements both onそしてoff the SitecoreSites.We may use remarketing tags (e.g.,Google,DoubleClick,Twitter) to allow our partners to advertise products which you have browsed on our site.However,we do not share any information with these advertisersそして第三者 that will directly identify you.By clicking on those advertisements,you are communicating with those advertisersそしてother 第三者 directly (including the ad networks,ad-serving companies,そしてother service providers they may in turn use). 企業取引の遂行.Circumstances may arise wここは we may buy or sell assets or businesses as part of a sale,merger or change in control of Sitecore.In such transactions,we may disclose or transfer your information,in accordance with this プライバシーポリシー,to prospective or actual purchasers or receive your information from sellers.Any entity which buys us,or part of our business will have the right to continue to use the information we have collectedそしてstored,but only in the manner set out in this プライバシーポリシー. 法律の遵守/法的権利の保護.We may be required to disclose your information to comply with applicable laws (including laws outside of your country of residence),regulations,court orders,governmentそしてlaw enforcement requests,including national security or other law enforcement requirements.Additionally,if we reasonably believe that it is necessary or appropriate,we reserve the right to use or disclose your information to allow us to pursue available claims or remediesそしてprotect our legal rights,property or the safety of our employees,users or others,to the extent allowed by applicable law.This includes exchanging information with companiesそしてorganizations for the purposes of fraud detectionそしてprevention.

 

第4章 マーケティング活動

Sitecoremaintains control of the data provided to,or collected by or for,or processed in 接続 with certain marketing activities,such as email communications,webinars,conferencesそしてevents.Weそしてour third-party service providers may collect information in the following ways:

Details of the information we collect through our marketing activities,そしてhow we process it,are below:

お客様が当社に提供する情報

In addition to information submitted to Sitecorethrough 私たちのサイト,for example when you register for a webinar,subscribe to our email newsletter or download content (such as Sitecorewhitepapers),we may also collect information from you offline,such as when you attend our events in person or during phone calls with sales representatives.This may include identifiers,your voice or image,contact information,個人情報,professional or employment-related information,インターネットまたはその他の電子ネットワーク活動情報,そしてany 推論これは、上記の情報から引き出される場合があります。

当社が第三者から取得する情報

To enhance Sitecore’s ability to provide relevant marketing,offers,そしてservices to you,we may receive information about you from 第三者,such as public databases,partners,lead generation services,そしてsocial media platforms.We also collect information from other sources to help us correct or supplement our records such as customer enrichment services,improve the quality or personalization of our services to youそしてto verify your identification in instances of suspected fraud or identity theft.This may include identifiersそしてcontact information,個人情報,professional or employment-related information,インターネットまたはその他の電子ネットワーク活動情報,そしてany 推論これは、上記の情報から引き出される場合があります。In each instance we will only accept information from 第三者 wここは those 第三者 can demonstrate they have received all necessary consents to share such information with us.

そのデータの使用方法

当社は、マーケティング活動を通じて収集した情報を、マーケティング活動を通じて収集した情報と同じ方法で使用する場合があります。私たちのサイト,as well as for the following purposes: To verify your identity if required (for example,for payment of a ticket to a Sitecoreevent); To tailor marketing to your interests,or to recommend productsそしてservices that may be of interest to you; To contact you with business,marketingそしてsales communications that you have agreed to receive such as newsletters,announcements,そしてspecial offers; To contact you to notify you of upcoming events that you have registered for (via email,text message or other communication channel wここは you have agreed to receive notifications); To updateそしてimprove Sitecoreservicesそしてproduct offerings; To engage in corporate reportingそしてmanagement; 市場調査を実施するため。 and To conduct other similar uses pertaining to Sitecore’s マーケティング活動. We may use AI-assisted tools to support our marketing activities.When we use these tools,limited personal data (such as names,professional contact details,or publicly available information) may be input to generate marketing content,such as event abstracts,campaign copy,or other communications.These tools process data solely to provide the requested functionality on our behalf,そしてare not used to train or improve its models.

そのデータの共有方法

We may share information that is collected through our marketing activities in the same way we share information collected through 私たちのサイト,as well as for the following purposes: Sitecoreイベントに関するお客様との連絡.We or our partners may communicate with you about events hosted or co-sponsored by Sitecoreor one or more of our partners.These communications may include information about the event's content,logistics,payment,updates,or requests for additional information related to your event registration.After the event,Sitecoremay contact you about the eventそしてour related productsそしてservicesそしてmay share information about your attendance with other 第三者.Sitecoremay also share your information with designated event sponsors or partners who may then send you communications related to your event attendance.Please note that,during events,our partners or conference sponsors may directly request that you provide them with information about you at their conference booths or presentations.You should review their privacy policies to learn how they use information they collect.Each event may include additional privacy protection practicesそしてterms unique to that event,included in attendee guidebooks,the event website or sponsorship agreements. 広告への関与.We may provide you with personalized promotional offers (in accordance with your privacy preferences regarding Sitecoreservicesそしてother selected partner websites).For example,you might see an advertisement on a partner site for a product that you have recently viewed on a SitecoreSite.This may involve the use of cookies.We also partner with 第三者 to display advertising within the Sitecoreservicesそしてwe contract with service providers to place advertisements on websites owned by 第三者.Sometimes this will be achieved by sharing your 個人情報 as described in the クッキーポリシー.

 

セクション5:当社の顧客関係

Sitecoreprovides direct trainingそしてtechnical support through our existing customer relationships,as well as educationalそしてmarketing services to certain partnersそしてprospective customers through secure,password-protected portals.In these relationships,wここは the data is still controlled by you (the customer,partner,prospective customer),Sitecoreis a processor in relation to such data.

Please note that Sitecorecollects,processesそしてstores certain customer relationship information throughout these processes wここは Sitecoreremains a controller,as follows:

収集するデータとその収集方法 ITチーム

The information we collect from you through our customer relationships may include the following 個人情報: AccountそしてProfile 情報. We collect information about you when you register to create an account.For example,you provide your contact information,such as your name,email address,password,そしてaddress when you register for the Services. お客様が当社のサポートチャネルを通じて提供する情報. As part of the product support process,customers must consent to the processingそしてtransfer by our support team of the data they submit,including any of the customer’s end user data they may submit in the support process.This may include identifiersそしてcontact information,個人情報,professional or employment-related information,インターネットまたはその他の電子ネットワーク活動情報,commercial informationそしてany 推論drawn from the above information. お支払い情報. We collect paymentそしてbilling information,such as credit card numbers,when you register for certain paid Services. お客様が本サービスを利用する際に当社が自動的に収集する情報. We collect information about you when you use our services,including browsing history,search history,そしてyour interactions with 私たちのサイトそしてwithin the Services. デバイス情報. We collect information about your device,including the operating systemそしてversion,browser type,IP address,referring URLs,device configuration,そしてdevice identifiers. 情報 you provide through 私たちのサイトそしてServices. 当社は収集することがありますother information that you submit to 私たちのサイトそしてServices.  Cookiesそしてother Tracking Technologies. Sitecoreuses cookiesそしてother tracking technologies (e.g.,web beacons,device identifiers,そしてpixels) to provide functionalityそしてto recognize you across different Servicesそしてdevices.For more information,please see our クッキーポリシー,which includes information on how to control or opt-out out of these cookiesそしてtracking technologies. 機密データ: Sitecoredoes not collect Sensitive Data or Protected Health 情報 (“PHI”) (as such terms are defined under applicable Data Protection LawsそしてRegulations) unless otherwise agreed upon between Sitecoreそしてyou by way of applicable Agreement or Order Form.

ANONYMIZED,DEIDENTIFIED,AND AGGREGATED DATA

In addition to the information you provide to usそしてwhich we collect automatically,Sitecorealso collects anonymous,deidentified,and/or aggregated information about how Sitecore’s services are used,to better designそしてoperate 私たちのサイト.As part of our operations we might also anonymize,deidentify,or pseudonymize your information for regulatory compliance,market analysisそしてother Sitecorebusiness purposes.For clarity,personal information does not include aggregated or deidentified information that is maintained in a form that cannot reasonably be used to infer information about,or otherwise be linked to,a particular individual.Wここは we maintain anonymized or deidentified information,we will maintainそしてuse the information in anonymized or deidentified formそしてnot attempt to reidentify the information except as required or permitted by law.

そのデータの使用方法

Sitecorecollectsそしてuses customer information as necessary for the adequate performance of the contract between you as a customerそしてSitecore,そしてin accordance with any instructions receivedそしてthe applicable contract terms.We use customer,partnerそしてprospective customer information collected through our password-protected portals in a number of ways. アカウント生成データを使用する。 Sitecorewill use account generated data in furtherance of our legitimate interests in operating the SitecoreSites.We may use information that is collected through our customer relationships in the same way we use information collected through 私たちのサイトそしてマーケティング活動,as well as for the following purposes: To verify your identity if required (for example,for security reasons to gain access to an account) To prevent fraudulent activities,such as fraudulent purchases To monitor use of the product to ensure compliance with Sitecore’s 条件 of Use To provide customer support services,problem solution supportそしてenhancing your customer experience – we use the data (which can include communications with Sitecoreの従業員s through our Customer Success team) to investigate,respond toそしてresolve complaintsそしてservice issues ライセンスのコンプライアンスをモニターするには To provide transaction support,including fulfilment of purchased licensesそしてto communicate with you about those requests To provide notification of bug fixesそしてsecurity patches To personalize service offeringsそしてadvertise to you any products which may be relevantそしてof interest To reviewそしてrespond to queries or feedback that you may provide to us 購入したトレーニング/イベントのためにサードパーティのプロセッサを使用するクレジットカード情報 To monitorそしてrecord calls for training,quality assuranceそしてsupport purposes 市場調査を実施するため Sitecoreの顧客との関係に関連するその他の同様の使用を行うため

そのデータの共有方法

We may share information that is collected through our customer relationships in the same way we share information collected through 私たちのサイト,as well as for the following purposes: Sitecoreパートナーとの共有。 Sitecoreregularly engages third-party technologyそしてimplementation partners for joint sales or product promotions.Such activities will always reference the partners involved.We contract with our partners for these activitiesそしてour partners may have access to your 個人情報,そしてeither Sitecoreor our partners may use that information to provide you with sales or product promotion information,further subject to such partners’ own privacy policies.

To the extent Sitecoreuses or otherwise processes 個人情報 for business operations incident to providing the ProductsそしてServices to Customer,Sitecorewill comply with the obligations of an independent data controller,accepting the added responsibilities of a data “controller” under the GDPR to: (a) act consistent with regulatory requirements,to the extent required under GDPR;そして(b) provide increased transparency to Customersそしてconfirm Sitecore’s accountability for such processing.Sitecoreemploys safeguards to protect 個人情報 in such processing,including those identified in this プライバシーポリシーそしてthose contemplated in Article 6(4) of the GDPR.

 

SECTION 6.PROCESSING YOUR PERSONAL INFORMATION

We will only collectそしてprocess your 個人情報 in the ways described in this プライバシーポリシー when we have a reason to do so.

In accordance with applicable laws,Sitecorerelies on the following reasons for processing 個人情報:

• 同意 (wここは you have given consent) We process certain 個人情報 based on the consent you provided when you submitted your information.Wここは we rely on your consent,you have the right to withdraw or decline your consent at any time,such as consenting to receive marketing communications.
• 契約 (wここは processing is necessary for the performance of a contract with you,i.e.to deliver the Sitecoreproduct or services you or your organization have purchased). When information is processed under contract,you are able to terminate the contract at any timeそしてrequest that information be returned to you and/or deleted.
• Sitecoreまたは第三者の正当な利益. Legitimate interests include enabling us to conduct internal business services,such as audits,mergersそしてacquisitions,reporting,そしてimproving our productsそしてservices.個人情報 will only be processed on these grounds when doing so does not outweigh your rights. Wここは we rely on legitimate interests,you have the right to object at any time.
• 法令の遵守 (wここは we are required to process information to comply with applicable laws) If we ask you to provide 個人情報 to comply with a legal requirement or to perform a contract with you,we will make this clear at the relevant timeそしてadvise you whether the provision of your 個人情報 is mandatory or not (as well as the possible consequences if you do not provide your information).

SECTION 7.HOW WE KEEP YOUR INFORMATION SECURE

We have implementedそしてmaintain technical,administrativeそしてphysical security measures designed to protect お客様の情報 from unauthorized access,disclosure,misuse,alteration,accidental loss or destruction.To demonstrate our commitment to protecting お客様の情報,Sitecoremaintains a number of compliance certifications in accordance with strict regulatoryそしてindustry standards.To learn more about current practicesそしてpolicies regarding securityそしてconfidentiality of the Services,please visit Sitecore’s リーガルハブ.

We regularly review our security procedures to maintain the confidentiality,integrity,availabilityそしてresilience of all data both onlineそしてoffline.These security proceduresそしてmeasures vary based on the sensitivity of the information that we collect,processそしてstoreそしてthe current state of technology but include firewalls,data encryption,physical access controlsそしてinformation access authorization controls.We take steps to regularly monitor our systems for vulnerabilitiesそしてto ensure that we only share information with those who need to know it.

However,no website or internet transmission is completely secure.While we strive to protect your data,we cannot guarantee that unauthorized access,hacking,data loss or a data breach will never occur,そしてwe cannot warrant the security of any information that you provide to us.You are responsible for securingそしてmaintaining the privacy of any password(s)そしてaccount registration information uses with Sitecoreそしてverifying that the information we maintain about you is accurateそしてcurrent.We are not responsible for protecting any information that we share with a third party based on an account 接続 that you have authorized.

We require that our third-party service providersそしてpartners agree to keep the information we share with them confidentialそしてto use the information only to perform their obligations in the agreements we have in place with them.Sitecorehas implemented internal policies to ensure that such parties are required under contract to maintain privacyそしてsecurity protections which are at least as consistent with our own policiesそしてpractices.

私たちは維持します現在のサブプロセッサーのリスト of 個人情報そしてkeep Sitecore’s リーガルハブ updated with securityそしてrelated information.

SECTION 8.STORAGE AND RETENTION OF YOUR INFORMATION

Sitecoreis a global companyそしてyour information is stored on regional servers depending on your locationそしてthe locations of the servers of the companies we hire to provide services to us based on contractual requirements.

We will retain your 個人情報 for the length of time needed to fulfill the purposes outlined in this プライバシーポリシー unless a longer retention period is required or permitted by law,or unless the information is deleted pursuant to the exercise of your rights.We may also retain cached or archived copies of information provided to us.The deletion of your 個人情報そしてother use of 私たちのサイト may result in the deletion and/or de-identification of その他の情報 that is retained by us.

SECTION 9.CROSS-BORDER TRANSFERS OF INFORMATION AND THE DATA PRIVACY FRAMEWORK

Sitecorehas entered intoそしてexecuted an agreement for the international transfer of personal information within the Sitecoregroup of companies ("企業内契約") which governs the processing of your 個人情報 by Sitecoreentities.The 企業内契約 also incorporates the 欧州連合モデル契約条項の要件 for transfers of your 個人情報.

Sitecoreis a global company with business processes,management structuresそしてtechnical systems that cross-national borders.This means that your 個人情報 may be transferred internally to SitecoreAffiliatesそしてexternally to 第三者 (including partnersそしてservice providers) across international borders for the purposes described in this プライバシーポリシー.Sitecoretransfers data only in accordance with legally approved transfer mechanisms that are appropriate under applicable data protection laws,including the European Union Model Clauses,the United Kingdom International Data Transfer Addendum,the Swiss Addendum to EU Model Clauses and,if applicable,the Data Privacy Framework.Click ここはSitecoreがデータプライバシーフレームワークにどのように準拠しているかの詳細については、こちらをご覧ください。

SECTION 10.WHAT IS NOT COVERED IN THIS POLICY

Please note that this プライバシーポリシー applies only to your relationship with Sitecorethrough your use of Sitecore’s Sites,products,services,events,trainings,communications,そしてmarketingそしてadvertising activities.

Sitecoreパートナー who provide implementationそしてother solution services may also gather information.As a result,you may want to consult those parties’ privacy policies as they may be applicable to you.

Please note that in using our services,we may provide links to other websites or 第三者 to directly provide information relevant to your use of Sitecoreproducts.We will provide notice when we do this.Any interactions you have with these websites are beyond the control of Sitecore.The Site provides links to websitesそしてaccess to content,productsそしてservices of 第三者,including users,advertisers,partnersそしてsponsors of the Site,そしてsuch third-party websites,content,products or services are governed by the respective third-party’s website termsそしてconditions of use.

あなたがSitecoreの従業員,please refer to our Employee Privacy Notice available on the Sitecoreintranet.

SECTION 11.YOUR CHOICES

You have choices about certain information we collect about you,how we communicate with you,そしてhow we process certain information.Please be aware that,if you do not allow us to collect your information from you,we may not be able to deliver certain productsそしてservices to you,そしてsome of the Sitecoreservices may not be able to take account of your interestsそしてpreferences.

あなたの選択。 In accordance with applicable law,you may be entitled to exercise your rightsそしてchoices as follows:

• アカウント設定。 You may update your profile,your accountそしてany related information at any time to ensure that information is up-to-date or delete inaccuracies,further details ここは.
• Devicesそしてbrowsers. Some of our mobile services use your device’s location information.You can adjust the setting of your mobile device at any time to control whether your device communicates this location information.
• Sitecoreからの通信。 We may use your information to communicate with you by email,including sending you transactional or marketing emails.Sitecoreenables you to opt out of marketing communications.Some communications you may receive from us are not considered marketing emails,such as communications related to product download,sales transactions,software updatesそしてother support-related information,patchesそしてfixes,security alerts,events for which you have registered,disclosures to comply with legal requirements,そして(wここは permitted by law) quality assurance surveys.Such transactional emails are not subject to general opt-out.Some additional communications you may receive from our partners may also not be subject to general-opt out,including product alerts,updates,そしてother notices related to partner status.You can tell us to stop sending you marketing emails by clicking the unsubscribe link included at the bottom of Sitecore’s marketing emails or updating your preferences ここは.If you have any issues unsubscribing,you may お 問い合わせ directly through ここは.
• クッキー。 You may choose to consent to our use of cookiesそしてother technologies,reject non-essential cookies,or further manage your preferences at any time by clicking on the cookie icon on the side of the screen on all 私たちのサイト.Some web browsers (including mobile web browsers) also provide settings that allow you to control or reject cookies or to alert you when a cookie is placed on your computer,tablet or mobile device.Although you are not required to accept cookies,if you block or reject them,you may not have access to all features or functionalities available through our services.For more information,please see our クッキーポリシー,which includes information on how to control or opt-out of these cookiesそしてtracking technologies.

SECTION 12.YOUR PRIVACY RIGHTS

You have certain privacy rights regarding our collectionそしてprocessing of your 個人情報.You may exercise these rights,to the extent they apply to you.Your privacy rights may vary depending on wここは you are located.See “Your EuropeanそしてUK Privacy Rights”そして“Your U.S.Privacy Rights” for more information about certain legal rights.

お客様のヨーロッパおよび英国のプライバシー権

European UnionそしてUK privacy law provide individuals with enhanced rights in respect of their 個人情報.These rights may include,depending on the circumstances surrounding the processing of 個人情報:

• データアクセス.You may request access to the 個人情報 we hold about youそしてrequest that we edit or delete them.
• データポータビリティ.You are entitled to request copies of 個人情報 that you have provided to us in a structured,commonly usedそしてmachine-readable format and/or request that this information be transmitted to another service provider (wここは technically feasible).
• 削除または「忘れられる権利」。 You may be able to have your 個人情報 deleted or erased.
• 不正確または不完全な情報の修正.私たちは維持しますa process to help you confirm that your personal details remain correctそしてup-to-date.
• Informatioを管理するn.You may choose whether you wish to receive material from us or some of our partners.Please let us know by お 問い合わせ.
• 同意の撤回.If the processing of your 個人情報 is based on your consent,you may withdraw your consent at any time as to future processing.
• Objecting to or restricting use of 個人情報.You can ask us to stop using all or some of your 個人情報 (e.g.,if we have no legal right to keep using it) or to limit our use of it (e.g.if your 個人情報 is inaccurate or unlawfully held).

YOUR U.S.PRIVACY RIGHTS

In addition to the above-listed rights,you can exercise your privacy rights under applicable U.S.privacy laws.For residents of the States of California,Colorado,Connecticut,Nevada,UtahそしてVirginia,these additional U.S.State Privacy Disclosures (“U.S.Disclosures”) supplement the information contained in our プライバシーポリシー by providing additional information about our personal data processing practices relating to individual residents of these States.For a detailed description of how we collect,use,disclose,そしてotherwise process personal data in 接続 with our services,please visit our プライバシーポリシー.Unless otherwise expressly stated,all terms defined in our プライバシーポリシー retain the same meaning in these U.S.Disclosures.

Depending on your state of residency,you may be able to exercise the following rights in relation to the personal information about you that we have collected (subject to certain limitations at law):

• 情報. You have a right to request information about our collection,use,そしてdisclosure of your 個人情報 over the prior 12 months,そしてask that we provide you with the following information:
  • The categories of 個人情報 we have collected about you.
  • The categories of sources from which we collected 個人情報.
  • The business or commercial purpose for collecting,using,or selling 個人情報.
  • The categories of 第三者 with whom we share 個人情報.
  • Whether we have disclosed your 個人情報 for a business purpose,そしてif so,the categories of 個人情報 received by each category of third-party recipient.
  • Whether we’ve sold your 個人情報,そしてif so,the categories of 個人情報 received by each category of third-party recipient.
• AccessそしてPortability. You have a right to request a copy of all the 個人情報 that we have collected about you during the past 12 months.
• オプトアウト. You have the right to direct us not to “sell” personal information we have collected about you to 第三者 for monetary or other valuable consideration,or “share” your personal information to 第三者 for cross-context behavioral advertising purposes.If you are under the age of 16,you have the right to opt in,or to have a parent or guardian opt in on your behalf,to such sales.
• 削除. You have a right to request that we delete the 個人情報 that we have collected about you during the past 12 months.
• 不正確または不完全な情報の修正. 私たちは維持しますa process to help you confirm that your personal details remain correctそしてup-to-date.
• 上訴する権利. In the event that we decline to take action on a request exercising one of your rights set forth above,you have the right to appeal our decision.
  • Colorado Residents: If your appeal is denied,you may contact the Colorado Attorney General to address your concerns ここは.
  • Connecticut Residents: If your appeal is denied,you may contact the Connecticut Attorney General to submit a complaint ここは.
  • Virginia Residents: If your appeal is denied,you may contact the Virginia Attorney General to submit a complaint ここは.
• 差別の禁止.You are entitled to exercise the rights described above free from discrimination.This means that we will not penalize you for exercising your rights by taking actions such as denying you services; increasing the price/rate of services; decreasing service quality; or suggesting that we may penalize you as described above for exercising your rights.

プライバシー権を行使する方法

To submit a request to exercise one of the privacy rights identified above,please submit a request by:

• 私たちの埋めるプライバシー権フォーム 
• メール送信privacy@sitecore.com件名は「Data Subject Rights Request」
• フリーダイヤル1(800)461-9330にお電話ください。

We may need to verify your identity before processing your request,which may require us to request additional personal information from you or require you to log into your account,if you have one.We will only use personal information provided in 接続 with a Consumer Rights Request to reviewそしてcomply with the request.

In certain circumstances,we may decline a request to exercise the rights described above,particularly wここは we are unable to verify your identity or locate your information in our systems.If we are unable to comply with all or a portion of your request,we will explain the reasons for declining to comply with the request.

Exercise Your Right to Opt-Out of 個人情報 Sales or Sharing for Targeted Advertising

Unless you have exercised your Right to Opt-Out,そしてas detailed in the お客様のプライバシーに関する選択 section of these U.S.Disclosures,we may disclose or “sell” your personal information to 第三者 for monetary or other valuable consideration,or “share” your personal information to 第三者 for cross-context behavioral advertising purposes.The 第三者 to whom we sell or share personal information may use such information for their own purposes in accordance with their own privacy policies.

You do not need to create an account with us to exercise your Right to Opt-Out.However,we may ask you to provide additional personal information so that we can properly identify you to track compliance with your opt-out request.We will only use personal information provided in an opt-out request to reviewそしてcomply with the request.If you choose not to provide this information,we may only be able to process your request to the extent we are able to identify you in our data systems.

To exercise the Right to Opt-Out,you may submit a request by clicking the links below:

• Cookies-based Opt-Out (Do Not Sell or Share My 個人情報).To exercise your right to opt-out as it relates to the use of cookiesそしてother tracking technologies for analyticsそしてtargeted ads,please click ここは.Please note this opt out is browser specific.You must reset your preferences if you clear cookies or use a different browser or device.
• Opt-Out of “Selling” of 個人情報.In limited circumstances we may share your personal information (such as your name,e-mail address,postal address,そしてphone number) with 第三者 who may use such information for their own commercial or business purposes.To opt out of such sharing,please fill out our プライバシー権フォーム.

認定エージェント

In certain circumstances,you are permitted to use an authorized agent (as that term is defined by the applicable privacy law) to submit requests on your behalf through the designated methods set forth in these U.S.Disclosures wここは we can verify the authorized agent’s authority to act on your behalf.

For requests to know,delete,or correct personal information,we require the following for verification purposes: (a) a power of attorney valid under the laws of the state wここは you reside from you or your authorized agent; or (b) sufficient evidence to show that you have: (i) provided the authorized agent signed permission to act on your behalf;そして(ii) verified your own identity directly with us pursuant to the instructions set forth in these U.S.Disclosures; or directly confirmed with us that you provided the authorized agent permission to submit the request on your behalf.

For requests to opt-out of personal information “sales” or “sharing”,we require a signed permission demonstrating your authorized agent has been authorized by you to act on your behalf.

プライバシー権に関する決定に対する不服申し立て

Depending on your state of residency,you may be able to appeal a decision we have made in 接続 with your privacy rights request.All appeal requests should be submitted using the プライバシー権フォーム

カリフォルニア州固有の開示

The following disclosures only apply to residents of the State of California.

• 個人情報 Collection. In the last twelve (12) months,we may have collected the following categories of personal information: identifiers,contact information,account information,log data,device information,location informationそして推論generated from your use of our sites.For more information about our collection of personal information,the sources of personal information,そしてhow we use this information,please see セクション 1 – 6 of our プライバシーポリシー.
• Disclosure of 個人情報.In the last twelve (12) months,we may have disclosed all of the categories of information we collect with 第三者 for a business purpose,as described in Section 3 – SitecoreWeb サイト: How We Share Your Data section of the プライバシーポリシー.The categories of 第三者 to whom we sell or disclose your personal information for a business purpose include:
  • Sitecoreアフィリエイトとの共有;
  • サードパーティのサービスプロバイダーとの共有;
  • 広告テクノロジープロバイダーとの共有。そして
  • Advertising networksそしてmedia platforms;
  • ソーシャル メディア ネットワーク。
  • 潜在的な合併または買収を含む企業取引に従事するエンティティ。
• Sales of 個人情報そしてSharing for Targeted Advertising.In the previous twelve (12) months,we may have sold or shared for targeted advertising purposes the following categories of personal information to 第三者,subject to your settingsそしてpreferencesそしてyour Right to Opt-Out:
  • オンライン識別子
  • 商業情報または取引情報
  • Internet / network 情報
  • ジオロケーションデータ
  • Inferences data (e.g.,consumer information or preferences)
• 未成年 者.We do not sell the personal informationそしてdo not have actual knowledge that we sell the personal information of minors under 16 years of age.If we wish to do so in the future,we will first seek affirmative authorization form either the minor who is between 13そして16 years of age,or the parent or guardian of a minor less than 13 years of age.Please お 問い合わせ at [email] to inform us if you,or your minor child,are under the age of 16. If you are under the age of 18そしてyou want to remove your name or comments from our website or publicly displayed content,please お 問い合わせ directly at privacy@sitecore.com.We may not be able to modify or delete your information in all circumstances. If you wish to submit a privacy request on behalf of your minor child in accordance with applicable jurisdictional laws,you must provide sufficient information to allow us to reasonably verify your child is the person about whom we collected personal informationそしてyou are authorized to submit the request on your child’s behalf (i.e.,you are the child’s legal guardian or authorized representative).
• 「シャイン・ザ・ライト」.The California 「シャイン・ザ・ライト」 law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of personal information (as defined in the Shine the Light law) with 第三者 for their direct marketing purposes.To opt out of this type of sharing,please email us at privacy@sitecore.com. We have determined that the value of these programsそしてother incentives are reasonably related to the value of the personal data we receiveそしてotherwise process in 接続 with these programsそしてofferings,based on our reasonable but sole determination.We estimate the value of the personal data we receiveそしてotherwise process in 接続 with these programsそしてofferings by considering the expense we incur in collectingそしてprocessing the personal data,as well as the expenses related to facilitating the program or offering. The material aspects of any financial incentive will be explainedそしてdescribed in its program terms or in the details of the incentive offer.Participating in any financial incentive program is entirely optionalそしてparticipants may withdraw from the program at any time.To opt-out of the programそしてforgo any ongoing incentives,please follow the instructions in the program’s termsそしてconditions or お 問い合わせ using the contact information below.

SECTION 13.UPDATES AND HOW TO CONTACT US

このプライバシーに関する声明の更新
From time to time,we may change this プライバシーポリシー to accommodate new technologies,industry practices,regulatory requirements or to reflect any changes in how we process information.Any changes to this プライバシーポリシー will be effective when we post the revised プライバシーポリシー on this website.The Effective Date at the top of this プライバシーポリシー states when this プライバシーポリシー came into effectそしてserves as notice of any updates.Your use of the SitecoreSite or Content provided following these changes means you accept the revised プライバシーポリシー.

To see prior versions of our privacy policy,please click ここは.

お 問い合わせ
If you believe your 個人情報 has been used in a way that is not consistent with this プライバシーポリシー or your specified preferences,or if you have further questions related to this プライバシーポリシー or Sitecore’s Data Privacy Framework certification,we encourage you to please contact our Data Protection team at the address below or by emailing: privacy@sitecore.com.

書面によるお問い合わせは、以下のデータ保護責任者宛てにお送りください。

データ保護責任者
Sitecore
44モンゴメリーストリート
スイート3340 
San Francisco,CA 
94104

Complaintsそしてdispute resolution
For European residents,we have chosen the EUデータ保護機関(EU DPAs),そして for United Kingdom residents,we have chosen the 情報 Commissioner’s Office to serve as an independent recourse mechanism for dispute resolution arising from collection,use,そしてretention of 個人情報 transferred from EU member countriesそしてthe United Kingdom to the United States.

In compliance with the Data Privacy Framework Principles,Sitecorecommits to resolve complaints about our collection or use of your 個人情報.EU,UKそしてSwiss individuals with inquiries or complaints regarding our Data Privacy Framework certification or privacy practices should first お 問い合わせ at privacy@sitecore.com.

Sitecorehas further committed to cooperatingそしてcomplying with relevant authorities with regard to the transfer of data from the UK,EUそしてSwitzerland.If you feel that you have not received a timely or satisfactory response from us to your question or complaint,you may contact your UK ICO ここは,local EU DPA ここは or,for Swiss individuals,the Swiss Federal Data Protectionそして情報 Commissioner (FDPIC) ここは (at no cost to you) for more information or to file a complaint.

In certain circumstances,the Data Privacy Framework provides the right to invoke binding arbitration to resolve complaints not resolved by other means,as described in Annex I to the Data Privacy Framework Principles.

付録A
プライバシーに関する追加情報

1. お客様の情報

• アカウント情報.情報 related to the account you create,such as account IDそしてpassword.
• 登録情報.情報 you submit to us when you sign up for or attend a Sitecoretraining,conference,webinar,or other such educational or promotional event (collectively “Event”).
• ライセンス情報.情報 regarding your licensed Sitecoreproduct or software,such as license ID,supportそしてmaintenance levels,license usage reportsそしてother license data.
• お支払い情報.情報 necessary to process payment such as billing address,transaction history,paymentそしてfinancial information which may include credit card information is collected only in relation to purchased tickets for marketing eventsそしてtraining.Sitecoreuses a third-party service to do thisそしてdoes not store any payment information.
• 情報 from 第三者.情報 we may obtain from 第三者 about your interests or your company.For instance,to keep our databases currentそしてto provide you with relevant contentそしてexperiences,we may combine your personal information with other sources,in accordance with applicable law.For example,we may learn about the name,size,industryそしてlocation of the company your work for from these sources.
• ソーシャル メディア データ。 We may provide social media features that enable you to share information through your social networksそしてto interact with us on social media sites.Additionally,in order to use some features of Sitecore’s websites,you must first complete the registration process,which may also occur via your single sign on social media account.Your use of these features may result in the collection or sharing of information about you,depending on the feature.We encourage you to review the privacy policiesそしてsettings on the social media sites you use to make sure you understそしてthe information that may be collected,used,そしてshared by those sites.Further,you acknowledge that when you provide credentials to access or authenticate your single sign on social media account such as Facebook.com,LinkedIn.com,or other third-party services,Sitecoreis not responsible for the security of your password,credentials,or other 個人情報 stored or provided by such services.

その他の固有の識別情報

Examples include information you provide when you interact in-person,online or by phone or mail with our services centers,help desks or other customer support channels,your responses to customer surveys or contests or additional information you have provided to us to facilitate delivery of the SitecoreServicesそしてto respond to your inquiries.

2. サイトコアによるデータプライバシーフレームワークの遵守方法

Sitecorecomplies with the EU-U.S.Data Privacy Framework (EU-U.S.DPF),the UK Extension to the EU-U.S.DPF,そしてthe Swiss-U.S.Data Privacy Framework (Swiss-U.S.DPF) as set forth by the U.S.Department of Commerce.Sitecorehas certified to the U.S.Department of Commerce that it adここはs to the EU-U.S.Data Privacy Framework Principles (EU-U.S.DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S.DPFそしてfrom the United Kingdom (そしてGibraltar) in reliance on the UK Extension to the EU-U.S.DPF.Sitecorehas certified to the U.S.Department of Commerce that it adここはs to the Swiss-U.S.Data Privacy Framework Principles (Swiss-U.S.DPF Principles) with regard to the processing of personal data received from Switzerlそしてin reliance on the Swiss-U.S.DPF.If tここは is any conflict between the terms in Sitecore’s プライバシーポリシーそしてthe EU-U.S.DPF Principles and/or the Swiss-U.S.DPF Principles,the Principles shall govern.To learn more about the Data Privacy Framework (DPF) program,そしてto view our certification,please visit https://www.dataprivacyframework.gov/.

Sitecorehas certified to the Department of Commerce that it adここはs to the Data Protection Framework Principles of notice,choice,accountability for onward transfer,security,data integrityそしてpurpose limitation,access,そしてrecourse,enforcementそしてliability.If tここは is any conflict between the terms of any Sitecoreprivacy policyそしてthe Data Privacy Framework Principles,the Data Privacy Framework Principles shall govern.

As required under the principles,when Sitecorereceives information under the Data Privacy Frameworkそしてthen transfers it to a third party service provider acting as an agent on behalf of Sitecore,Sitecorehas certain liability for the onward processing of Personal Data under the Data Privacy Framework if both (i) the agent processes the information in a manner inconsistent with the Data Privacy Frameworkそして(ii) Sitecoreis responsible for the event giving rise to the damage.

If you have an inquiry regarding our privacy practices in relation to our Data Privacy Framework,we encourage you to お 問い合わせ to respond or resolve your query.

The Federal Trade Commission has jurisdiction over Sitecore’s compliance with the EU-U.S.DPFそしてthe UK Extension to the EU-U.S.DPF,そしてthe Swiss-U.S.DPF.