Sitecore CMS vs. Adobe Experience Manager (AEM): Why Sitecore beats Adobe for modern marketers
6 minute read
6 minute read
Choosing the right Content Management System (CMS) can be a daunting task given the vast array of options available. If you're trying to decide between Sitecore and Adobe, this guide aims to provide clarity. Despite many CMS platforms claiming similar capabilities, customers are increasingly seeking solutions that are user-friendly, customizable, and flexible enough to integrate with other software systems, with a growing preference for cloud-based CMS solutions to reduce IT infrastructure costs.
To understand the distinction between Sitecore and Adobe, it's helpful to look at their respective journeys into the marketing technology landscape. Sitecore has a long-standing history of over 23 years in CMS, evolving towards composability and SaaS-based CMS offerings. In contrast, Adobe initially focused heavily on its Creative Cloud suite and entered the marketing technology space later with the acquisition of Omniture (now Adobe Analytics) and subsequently Day Software in 2010, which forms the basis of their content management system. This difference in origin influences their strengths and focus.
Let's delve into the specifics by examining key features, pricing and costs, customer support, and user experiences, drawing insights from reputable review sites and customer engagements. Here are the top reasons why Sitecore XM Cloud is presented as the more obvious choice for your CMS:
When evaluating CMS platforms for enterprise needs, the differences between Sitecore and Adobe become clear. Below is a side-by-side comparison of key capabilities — from content authoring to AI — that shows how Sitecore delivers depth, maturity, and flexibility where it matters most.
Key feature comparison: | Sitecore | Adobe |
---|---|---|
Who it's for | Marketers, Content Creators, and Developers who can all function independently without bottlenecks | Marketers who are dependent on development teams |
Content authoring | Sitecore XM Cloud offers an easy-to-use WYSIWYG editor | Provides a WYSIWYG editor but incurs a steeper learning curve for non-technical users. |
Personalization | Embedded personalization and testing without complications | Provides “basic” personalization with ContextHub which needs development team to setup |
Analytics | Mature and market-tested site and page performance analytics in the CMS with the flexibility to integrate with customers’ tech stack | Adobe offers Adobe Analytics, an additional product to integrate with their CMS |
AI and GenAI | Flexibility of choice for customers who prefer GenAI capabilities within XM Cloud | Adobe’s AI agents within their Adobe Experience Platform (AEP) and Adobe Experience Manager (AEM) can lead to a significantly high cost as it involves purchasing multiple products like Real-Time CDP, and Adobe Journey Optimizer |
AI-powered site search | Sitecore Search acts as a strong complementary solution to Sitecore XM Cloud for highly personalized web user experience | Lacks a standalone search solution and makes do with their Adobe Sensei |
Integrations | Strong integration between its own products as well as with customer-preferred third-party solutions, offering over 1000 out-of-the-box connectors | Adobe's products are noted to have poor integration between themselves and struggle with third-party integrations |
Sitecore CMS pros:
Sitecore CMS cons:
Adobe Experience Manager (AEM) pros:
Adobe Experience Manager (AEM) cons:
Adobe AEM customers have reported several challenges including:
“Maintaining and building features to support our team(s). Things seem clunky and my dev team does not like the environment.” [SOURCE]
“AEM takes lot of time for developer to maintain/update codes.” [SOURCE]
“Integrations are not as easy and can be cumbersome to setup.” [SOURCE]
“Deploying to environments takes more steps than it should and involves too many code movements.” [SOURCE]
“The tools aren't as 'glossy' as Adobe creative products, there's A LOT of extraneous clicking that happens while editing, rolling out, publishing and some of the relationships from AEP to AEM, Data Collection & Rules, etc are not as clear.” [SOURCE]
Sitecore XM Cloud has proven credibility in the industry and has already helped with digital transformation of key organizations with composability, embedded personalization, data-driven decision-making, AI-powered site search, and commerce solutions.
Wondering how Sitecore XM Cloud and our composable suite of solutions have helped our customers achieve measurable outcomes?
Want to cut through Adobe’s expensive promises to uncover the real story behind the technology and its impact on marketers and developers? Book a demo with one of our solutions consultants today, here.