Sitecore recognizes inaugural Diamond Partners, celebrating excellence in customer impact and innovation 

SAN FRANCISCO, August 12. Sitecore, a global leader in digital experience software, today announced the first partners to achieve Diamond Partner status, the highest level of recognition within the Sitecore Partner Program. The designation recognizes a select group of organizations that have shown exceptional results with Sitecore, driven meaningful customer impact, and invested in building the capabilities needed to help customers succeed as AI reshapes digital experiences.  

The inaugural Diamond Partner designation reflects the growing role partner ecosystems play in helping organizations move through rapid technological change. As businesses accelerate AI adoption and modernize their digital experience strategies, they rely on trusted partners for the expertise, industry knowledge, and implementation capabilities that turn innovation into real business results.

Diamond Partner status recognizes organizations that consistently help customers get value from their digital experience investments. These partners align with Sitecore's vision, invest in Sitecore expertise, and contribute to the growth of the broader ecosystem.  

This year's Diamond Partners are:  

• Altudo
• Americaneagle.com
• FPT
• Horizontal Digital

Together, these organizations represent some of the most invested and impactful partners in the Sitecore ecosystem. 

"Our partners play a critical role in helping customers unlock the full value of their digital experience investments," said Dave Tilbury, Chief Operating Officer at Sitecore. "Diamond status recognizes organizations that have demonstrated exceptional commitment to customer success, invested deeply in Sitecore capabilities, and continue to push the boundaries of what's possible with digital experiences. These partners are not only delivering business results today; they are helping shape the future of customer engagement and AI-powered experiences."  

Diamond Partners are selected through rigorous qualification criteria that assess customer success, business outcomes, investment in Sitecore capabilities, alignment with AI-ready digital experiences, and overall contribution to the Sitecore ecosystem. The designation is reserved for partners that consistently demonstrate leadership and a long-term commitment to helping customers succeed.  

The recognition also highlights the continued strength of the Sitecore Partner Program. Alongside the Diamond tier, Sitecore's Platinum Partners are an accomplished group driving customer success and expanding Sitecore expertise across their regions.  

Partner perspectives  

"Being recognized as a Diamond Partner reflects the outcomes Altudo and Sitecore drive together for our clients,” said Rahul Khosla, Chief Executive Officer of Altudo. “As AI reshapes the future of digital experience, I'm excited to deepen this partnership and help our customers unlock what's possible.” 

“Our relationship with Sitecore has always been built on a shared focus of helping customers create better digital experiences and achieve stronger business results,” said Tony Svanascini, Chief Executive Officer of Americaneagle.com Achieving Diamond “Partner status is a recognition of what we've accomplished together over many years, and it reflects the confidence both organizations have in the future of this partnership. We look forward to continue innovating alongside Sitecore and creating even greater value for customers in the years ahead.”  

“Sitecore Diamond Partner status is a testament to FPT and Sitecore’s decade-long partnership and our shared vision to shape the future of digital experiences in the AI era,” said Nguyen Khai Hoan, FPT Software Senior Executive Vice President and Chief Operating Officer, FPT Corporation. “The convergence of Sitecore’s pioneering innovation and FPT’s AI-first approach creates a strong foundation for the next chapter of our collaboration. Together, we will continue combining our strengths in technology and AI-led customer experience to help organizations adapt, innovate, and deliver more personalized, intelligent experiences in a rapidly evolving digital landscape.” 

"Our partnership with Sitecore has spanned more than two decades, and together we've helped organizations around the world transform how they engage with their customers," said Sabin Ephrem, Chief Executive Officer of Horizontal Digital. "We've evolved alongside the platform through every major technology shift, and today we're helping shape what's next with SitecoreAI, composable architectures, and AI-powered digital experiences.” 

About Sitecore  

Sitecore is a global leader in AI-enabled digital experience software. Its next-generation platform, SitecoreAI, helps brands plan, create, personalize, and deliver content across every channel — websites, apps, social, and beyond. By unifying content management, customer data, and personalization into one intelligent system, it makes marketing faster, smarter, and more connected. At its core are agentic tools and studios that let marketers and developers collaborate with AI responsibly and effectively. Learn more at sitecore.com.