RDW is the Netherlands Vehicle Authority and is tasked with licensing vehicles and vehicle parts, supervision and enforcement, registration, information provisioning, and issuing documents.
SITECORE EXPERIENCE AWARDS
RDW
Challenge
- Maintain existing framework, but rebuild a new future-proof, responsive, stable platform
- Make information more accessible
- Create a better digital experience for users
- Replace existing SharePoint digital platform which was unreliable, unresponsive and nearing end of life
- Migrate, streamline high volume of content and online forms
Solution
- Sitecore Experience Platform (XP 8.2)
- Sitecore Experience Database (xDB)
- Sitecore Experience Manager (XM)
- Integrations include:
- Microsoft Azure (SaaS)
- TeamCity
- Octopus
Result
- Delivered a new consumer platform incorporating knowledge base and services
- Provided distinct consumer and business pathways
- Achieved 99.6% uptime
- Ensured easy management of 1M+ visitors per week
- Achieved a WCAG AA website accessibility standard
- Delivered increasing customer satisfaction
Platinum Solution Partner
Valtech is a global digital agency with expertise in technology, innovation, marketing, and experience design, and has a core passion for addressing transformational business challenges for clients. Valtech holds the belief that differentiation comes from orchestrating seamless experiences around the customer—by rethinking the customer journey and implementing the right, fully connected solution.
Learn more about Valtech
