Sitecore Experience Awards

Department of Water Resources

SEA category: Most impactful human connections in a changing world
Project brief

The California Department of Water Resources’ Intranet offers employees a way to connect, find colleagues and learn about the goings-on within the organization.

About

Department of Water Resources

Government

Products

XP

CHALLENGE

Provide personalization

  • Build a new Intranet
  • Create an employee-centric design
  • Allow employees to connect
  • Integrate with other tools and applications
  • Make search and browsing simple
SOLUTION

Solutions used

  • Sitecore Experience Platform (XP 9.0)
  • Sitecore Experience Database (xDB)
  • Path Analyzer, Sitecore Experience Analytics Tools -xAnalytics
  • Integrations include:
    • Azure Active Directory
    • SSO
    • C-Cure
OUTCOME

Increased number of visits, relevant searches

  • Developed an effective communication medium
  • Designed information architecture based on employee needs
  • Built a simple, intuitive interface
  • Created social feature ShoutOut
  • Established a ServiceHub for forms from the Service Desk
  • Implemented a People Search for employee information
  • Improved employee engagement
See the project
Symsoft Solutions LLC

Symsoft Solutions LLC

Award-winning Web Design, Development, and Sitecore Solutions Serving Millions of Users
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