Sitecoreエクスペリエンスアワードの受賞者がシンポジウム2021で発表

サンフランシスコ,2021年10月5日 - Sitecore^®, デジタルエクスペリエンス管理ソフトウェアのグローバルリーダーは、本日、2021年Sitecoreエクスペリエンスアワード受賞者2021 Sitecore Symposiumで。Sitecore Experience Awardsは、Sitecoreのソリューションを活用してデジタルエクスペリエンスの変革を成功裏に実現した企業を表彰するものです。2021年のSitecore Sitecore Experience Awards (SEA)では、140件以上の応募の中から12件の受賞者が表彰され、そのうち3件が最優秀賞を受賞しました。

Sitecoreは、2021年のSEAの4つのカテゴリー(Best Digital Experience Transformation、Most Intelligent Content Optimization、Best Innovation with Emerging Technologies、Leading the Way for the 'Phygital' Future)のそれぞれから受賞者を選出しました。

2021年の究極のエクスペリエンス賞の受賞者は次のとおりです。

アストンマーティン、WPPおよびワンダーマントンプソン英国とのパートナーシップ,for developing a platform that brings together アストンマーティン real estate on one platform and provides a consistent,flexible,and transparent customer experience.The digital team at アストンマーティン utilized Sitecore to improve three key areas: customer-first innovation,data-driven decision making,and to create a path for growth.

Renato Bisignani,Head of Global Marketing and Communications,said: “アストンマーティン is an ultra-luxury brand and at the core of our marketing initiatives is always a desire to offer the highest possible level of experiences to our customers.With Sitecore,we’ve been able to improve our UX and UI,and our ambition is to further enhance our platforms to provide a more personalized,considered,and integrated digital journey.We are only at the beginning of our digital transformation so we are grateful to be recognized for our work in creating the best digital experience for our customers.”

クラッカーバレル,プライスウォーターハウスクーパースとの提携,for extending its legendary hospitality beyond its four walls through the launch of Digital Store (web,mobile web,and mobile app).Through クラッカーバレル’s work with Sitecore,the company was able to replace its separate brand site,third-party online food ordering site,third-party catering ordering site,retail ecommerce site,and mobile app with a uniquely クラッカーバレル unified experience for web,mobile web,and mobile app called "Digital Store".Digital Store allows guests to seamlessly purchase to-go food,catering,and retail with a single mixed cart,account,and payment in addition to streamlining the in-store experience with waitlist,curbside check-in,and dine-in check payment,all while delivering personalized hospitality like your favorite クラッカーバレル team member.

“We view digital as a new type of hospitality that,through convenience and personalization,allows us to extend our legendary hospitality consistently across more than 660 stores and allows our guests to make memorable moments anywここは life finds them,” said Bryan Hooper,Vice President of Digital Experience at クラッカーバレル.“We are so honored to be recognized as a Sitecore Ultimate Award Winner for our Digital Store and our guest-first approach.”

UnitingCareクイーンズランド,トリガーフィッシュとの提携,for providing upwards of 2,000 COVID-19 contact tracing check-ins per hour in healthcare facilities across Queensland through digitizing its existing manual,paper-based procedure.As one of the largest healthcare providers and charities in Australia,UnitingCareクイーンズランド (UnitingCare) was directly affected by COVID-19 government contact tracing protocols and needed to demonstrate to Queensland Health that they could respond quickly and efficiently to potential second wave cases.The key factor of UnitingCare’s new solution that set them apart was their ability to act with speed and at scale by building the application on their existing infrastructure.The organization is now screening people across 150 locations,with the ability to scale further to 500 when required without affecting the customer experience.

“Our organization extends compassionate healthcare services to more than 430,000 people,so it was no easy feat to digitize our originally paper and manual contact tracing process for COVID-19,but with support from Triggerfish and Sitecore we were able to quickly and efficiently deliver a secure and streamlined tracing process,” said Dan Shaw,Group Digital Marketing Manager,UnitingCareクイーンズランド.“We are honored to be recognized for our efforts by Sitecore as a leader and trailblazer in the physical-digital (Phygital) future.”

本日、地域ごとに表彰されたその他の受賞者は次のとおりです。

アメリカ大陸

• プロクター・アンド・ギャンブル,with partner Valtech Global Project
• キンバリークラークコーポレーション,with partner Accenture / Avanade
• ユナイテッド航空,with partner Avanade

欧州・中東・アフリカ

• 避難,with partner Wunderman Thompson UK
• カーツナーインターナショナル
• ロレアル

アジア太平洋・日本

• セントラルクイーンズランド大学ソリューションパートナーと リキッドインタラクティブ
• ホンダオーストラリアソリューションパートナーのデロイトデジタルと
• シドニー市,with partner Merkle

The 2021 Ultimate Experience Award winners were announced today by Lee Miles,Sitecore’s Chief Customer Success Officer,at the Sitecore Symposium 2021.

"We're seeing brick-and-mortar shopping merge with digital consumer experiences," said Miles."From an exponential increase in e-commerce,consumers have gotten used to a low-touch experience,with no silos separating inventory and extremely personalized recommendations – which will continue to drive changes in the physical retail experience.Architects of the best in digital experience,like this year's Ultimate Experience Award winners,are best positioned to provide the platform-agnostic consumer experience."

For information on how you can register to view on-demand Symposium content,please click ここは.

Sitecoreについて

Sitecore delivers a digital experience platform that empowers the world’s smartest brands to build lifelong relationships with their customers.A highly decorated industry leader,Sitecore is the only company bringing together content,commerce,and data into one connected platform that delivers millions of digital experiences every day.Leading companies including American Express,ASOS,Kimberly-Clark,ロレアル and Volvo Cars rely on Sitecore to provide more engaging,personalized experiences for their customers.Learn more at Sitecore.com.

Sitecore is a registered trademark of Sitecore Corporation A/S in the USA and other countries.All other brand names,product names or trademarks belong to their respective holders.