ai12z AI search and digital assistants
Bring your brand’s voice to life with AI search and digital assistants
ai12z helps Sitecore customers bring personalized conversational experiences to their websites and mobile apps using AI search and digital assistants.
These AI agents transform the all-too-familiar frustrations with chatbots that hit dead ends or search bars that return long lists of links, with guided conversations that deliver real-time, context-aware support. The result is lower support costs, higher engagement, and more conversions from your website or mobile app.
Integrated with Sitecore through our dedicated CMS connector (and with external tools like CRMs and ticketing systems), ai12z powers use cases like answering complex questions, recommending products, and completing multi-step actions (i.e., forms) directly in the chat interface.
From questions to conversions
Today’s websites ask users to navigate predefined paths. That works—until it doesn’t. When visitors can’t find what they need or get stuck in rigid flows, they bounce. AI agents from ai12z change that by offering a conversational, personalized experience.
These agents answer questions, suggest relevant content or products, and present context-aware CTAs—all in real-time, from search or chat. They can even complete tasks for the user, such as submitting forms or booking appointments.
Key outcomes:
- Increase revenue – guide users to the right product, service, or content using AI-driven features like product comparisons and call-to-action buttons that encourage users to take action.
- Boost engagement – provide personalized responses that answer users’ questions so they can get what they need fast.
- Lower support costs – answer user questions with AI that taps into your content and integrations—reducing the need for live support.
Create personalized pathways through your content for more conversions
With AI features, like out-of-the-box and custom integrations, embedded forms, dynamic calls-to-action, and more, your brand can move users forward, faster.
Image AI
Image AI adds visuals to chatbot answers, helping users better understand information through more immersive, engaging interactions on your website.
Embedded Forms
Create dynamic, multi-step forms with time slots, media, and backend integrations to capture leads and book reservations directly through the assistant.
Comparisons
Help customers compare products side by side. When they’re unsure, they can ask the assistant to break down differences and recommend the right fit.
Calls-to-action (CTAs)
Insert the right call-to-action at the right moment to drive action, boost conversions, and keep users engaged, instead of navigating through multiple steps or pages.
The ultimate guide to choosing an AI chatbot for your website
This guide details why you need an AI assistant, how you can take advantage of one on your website and any application you run, what product features you should look for, and how to evaluate the platform (known as a copilot platform) that underpins a digital assistant.
An AI agent can be your digital concierge
See how AI assistants help hotel guests find answers, book rooms, and explore activities through intelligent, conversational experiences.
AI assistants provide personalized support
See how the AI assistant tailors responses based on each user’s questions.