SOFTSERVE HUMAN360® DXP
Realize HIPAA compliant transformative patient experiences and accelerate innovation
The SoftServe Human360® platform is a powerful solution that prioritizes the needs of healthcare consumers. This Sitecore-powered digital experience management platform enables healthcare organizations to leverage their data streams for business innovation and insights in a HIPAA compliant fashion. With Human360®, healthcare systems have access to tools that can help build a value-based care approach focused on delivering exceptional experiences to patients or members.
By shifting the focus toward experience, healthcare providers can increase participation in population health programs, reduce total cost of ownership, and enhance digital experiences for patients or members. Human360® is a comprehensive platform that can transform healthcare services, optimize care delivery, and contribute to better health outcomes.
Patient-centric health ecosystem
As the healthcare industry shifts toward a more digital landscape, patients are seeking frictionless and connected experiences that can be accessed on any device. The rise of telehealth services and IOT devices are driving these demands. Healthcare companies must adapt by providing modern digital experiences that deliver exceptional patient outcomes.
Human360® is a comprehensive solution that enables healthcare organizations to enhance their engagement with patients and members through personalized digital experiences. With seamless data connections to health portals, Human360® empowers organizations to provide AI-driven self-service capabilities and expand access to care. By supporting value-based and collaborative care models, Human360® promotes better health outcomes by offering preventative medicine and decision support.
With its powerful features, Human360® optimizes healthcare services, improves the patient experience, increases satisfaction, and helps organizations achieve their care goals. Whether you're looking to improve engagement, increase satisfaction, or provide better care outcomes, Human360® is an essential solution for healthcare organizations seeking to provide exceptional patient experiences in a digital age.
A modern, HIPAA compliant healthcare digital experience engine
Get these capabilities with Human360®
Engagement & rewards
Easily manage activation and rewards for proactive engagement and experience monitoring with our user-friendly tools.
Patient journey analytics
Efficiently deliver real-time and data-driven decisions with patient journey analytics using purpose-built AI/ML algorithms for improved processes and outcomes.
Digital call center
Seamlessly communicate with healthcare consumers using a digital-enabled chatbot, IVR, and integrated call center for ongoing communication and support.
Scaled platform management
Effortlessly innovate at scale with centralized content management, personalization orchestration, an open API, and cloud-based security, and reliability.
The future of healthcare now
Find out more about Human360 DXP in this SoftServe solution brief.