Connected digital experiences, delivered across the Middle East
About
Arcsen is a technology consulting firm based in Dubai, with offices in Abu Dhabi, Riyadh, Jeddah, Doha, Cairo and London and a 160+ person team across the Middle East. We build the digital front end and the customer data behind it as one system, so a website, portal or app on Sitecore works with the CRM, service and commerce platforms an organisation already runs.
Our Sitecore practice: focuses on Sitecore XM Cloud and SitecoreAI: new builds, migrations from Sitecore XP and other platforms, and personalisation with Sitecore CDP and Personalize. Delivery is bilingual by default. Arabic and English content models, right-to-left design and regional data-residency requirements are part of every project, not an afterthought.
What makes us different: is the connection to the customer record. Arcsen is a Salesforce Summit partner with 100+ certified consultants and 400+ certifications, named Salesforce Middle East Partner of the Year 2024 and Sales Excellence Partner 2025. We use that depth, and our MuleSoft practice, to connect Sitecore experiences to sales, service, marketing and loyalty data, so personalisation runs on what the business actually knows about its customers.
Who we work with: across our practices we serve hospitality and travel, real estate and construction, financial services, retail, education, manufacturing and the public sector, including Jumeirah Hotels & Resorts, Dubai Properties, Allianz, WSP and Galeries Lafayette.
How we work: senior-led teams in the same time zone as our clients, and managed services after go-live. Clients rate our delivery 4.99 out of 5 across 56 verified reviews on the Salesforce AppExchange.
If you are planning a move to XM Cloud or SitecoreAI in the Gulf, or need your Sitecore experience connected to the systems behind it, we would like to talk.
Expertise
Sitecore partners can unlock the maximum value of your Sitecore investment with the right expertise, experience, and knowledge to solve your toughest digital experience challenges.
You can be assured success of your Sitecore project, knowing that our partners are Sitecore certified and will quickly demonstrate their product knowledge. Select partners have earned Sitecore Specialization, showing an even deeper understanding and proven track record of success working with our products.