Show drawer
This is the content of the drawer.
Sitecore Managed Cloud
Deployment and hosting in the cloud
Enhance your customers' experience and drive business results by entrusting us with your infrastructure management.
Digital experience at the speed of cloud
Reliability
Always on
Stay connected with your customers without interruptions.
Limitless expansion
Rapidly scale
Expand into new markets and adjust to demand changes effortlessly.
Robust support
Leverage our expertise
Rely on our guidance to help you achieve your business goals.
Key service offerings provided by Sitecore Managed Cloud
| Managed Cloud Standard | Managed Cloud Premium | |
|---|---|---|
| Microsoft Azure Resale | • | • |
| Sitecore on Azure Operations | • | • |
| Ability to host and manage online infrastructure | • | • |
| 99.9% Azure Platform uptime, 24x7 support | • | • |
| Predictable cloud-based pricing to better control costs | • | • |
| Ensured business continuity | • | • |
| Deliver peace of mind | • | • |
| Expertise of Sitecore application product teams | • | • |
| Quarterly Business Reviews | • | • |
| On-demand, Sitecore on Azure best practice infrastructure deployments with performance monitoring |
• | • |
| SOLR as a Service | • | • |
| Assurance – Sitecore Managed Cloud has gone through ISO 27001/27017/27018, CSA Star, SOC 2 compliance |
• | • |
| Assigned Sitecore Customer Success Manager | • | • |
| Service delivered by Cloud Operations Engineers | • | • |
| Service delivered by Named Cloud Solution Engineer | • | |
| Sitecore Platform Operations | • | |
| Deep Sitecore (XM/XP) platform operations expertise | • | |
| Infrastructure and topology customizations | • | |
| Support for Sitecore on Containers | • | |
| Upgrade planning – jointly owned with the customer | • | |
| Hotfixes and patching – jointly owned with the customer | • | |
| Scaling and security consultation | • |
Digital experience at the speed of cloud
Peace of mind
Security
Deploying in the cloud today is likely far more secure than managing your own on-premises data center.
Responsiveness
Performance
With application monitoring, unexpected issues are quickly identified and resolved, ensuring better application uptime.
Flexibility
Innovation
Many cutting-edge technologies, like machine learning, require cloud infrastructure to function optimally.
Faster ROI
Value
Migrating to the cloud drastically reduces deployment times from months to days, enhancing your agility and efficiency.
Host, monitor, manage
Get the support you need at any stage
From initial support to ongoing management, receive dedicated support when you need it.
Product resources
Sitecore resources
Related products
Take Sitecore Managed Cloud further
Discover our other experience management products.
Sitecore Experience Platform
Create standout websites and digital experiences with an all-in-one experience platform.
Sitecore Experience Manager
Create, manage, and deliver personalized content for every customer and channel with a content management system featuring the power of customization and simplicity of marketer-focused tools.
Digital Asset Management
Organize, find, and deliver assets fast with a platform that fuels on-brand experiences.
What industry experts say
Reporter
Title
The Forrester Wave™: Digital Experience Platforms, Q4 2023
Managed Cloud
Frequently asked questions
Sitecore Managed Cloud hosts, monitors, manages, and maintains the Sitecore Experience Platform™ (XP) and Sitecore Experience Manager® (XM). This allows you to focus on delivering results faster with top-tier security and brand reliability.
A managed cloud service oversees and controls your cloud platform. This includes tasks like migration, maintenance, optimization to ensure seamless performance, and outsourcing daily IT management for cloud-based services and technical support to automate and enhance your business operations.
The three main types of cloud computing services are:
- Infrastructure as a Service (IaaS)
- Platform as a Service (PaaS)
- Software as a Service (SaaS)
Managed cloud services offer cost savings, flexibility, dedicated support, and consistent resource management.
Managed cloud services ensure your cloud infrastructure, including virtual machines and operating systems, is optimized, secure, and up to date, reducing downtime and allowing your team to concentrate on strategic tasks rather than IT maintenance.
Managed cloud service providers implement robust security measures, including encryption, firewalls, and regular security audits, ensuring compliance with industry standards and regulations. They monitor your infrastructure in real time to detect and respond to security threats promptly, providing continuous protection for your data and applications. Additionally, managed cloud services employ load balancing techniques to optimize resource allocation and maintain performance across your server hosting infrastructure.
Managed cloud services offer great scalability, allowing you to easily adjust resources and services based on your business growth and changing needs, accommodating traffic spikes, fluctuations in demand, and minimizing latency for enhanced user experience while managing bandwidth effectively.
Industries such as finance, healthcare, ecommerce, and technology benefit significantly from managed cloud services due to their need for robust security, compliance, redundancy, scalable IT solutions, efficient management of diverse workloads, flexible hosting options, support for various apps, reliable web hosting services, optimized cloud servers, on-demand scalability, efficient bandwidth management, automated operational processes, high performance, and the ability to discover new efficiencies.
Managed cloud services provide startups with cost-effective, scalable IT solutions that grow with their business. By outsourcing cloud management, startups can focus on innovation and development without worrying about IT infrastructure, security, or maintenance.
Cloud hosting solutions maintain automated, scheduled backups of your data stored in redundant, geographically distributed locations. This ensures quick recovery in case of data loss or system failures, supporting business continuity effectively.
Sitecore Managed Cloud incorporates robust security measures to mitigate Distributed Denial of Service (DDoS) attacks. These measures include advanced network monitoring, traffic filtering, and scalable infrastructure to absorb and mitigate large-scale attacks. Our proactive approach ensures your applications remain accessible and secure, even during potential DDoS incidents.
Cloud hosting utilizes a network of virtual servers to distribute resources dynamically, offering scalability and reliability. In contrast, a Virtual Private Server (VPS) partitions a physical server into multiple isolated virtual environments, providing dedicated resources and more control. Cloud hosting is ideal for scalable, flexible solutions, while VPS hosting suits those needing dedicated resources and predictable performance without managing physical servers directly.
You can optimize the content delivery time of your Sitecore Media Library by using a Microsoft Azure® Content Delivery Network (CDN). CDN uses a globally distributed network of servers that efficiently deliver static, dynamic, and mobile content, and ensure that you always receive Sitecore Media Library items from the server that is geographically nearest to you.
There are two scaling options available on the Azure portal for an App Service plan:
- Scale up (an App Service plan) – you can scale your price plan performance level up or down on demand, this includes the number of CPU Cores, RAM, storage, number of slots, and more.
- Scale out (an App Service plan) – you can manually increase your number of instances (additional computers), or enable autoscaling, depending on CPU load, or based on your own performance rules.
When selecting a cloud hosting provider for managed services, consider factors such as:
- scalability options
- redundancy
- latency
- hosting options
- intuitive control panel
- support for various apps
- robust web hosting services
- optimized cloud servers
- on-demand scalability
- efficient bandwidth management
- automated processes
- high performance
- cloud hosting plans
- instant provisioning capabilities
- pricing transparency
Get support
Resources, support, and services to unlock the full potential of Sitecore.
Join a webinar
Connect with your peers and improve how you deliver digital experience.
Start a conversation
Find out what Sitecore can help you build.