Customer Story

Icreon logo

Built for speed: How business consultancy Icreon achieved a 213% higher engagement with SitecoreAI™

A self-implementation that turned Icreon’s brand experience into a real-world example of digital velocity in action.

213%

increase in engagement within one month of launch

1

month from go-live measurable performance gains

25

years of experience showcased in a modern, AI-driven digital experience

Executive summary

Icreon, a Sitecore Platinum Partner with over two decades of expertise in digital business technology consulting, rebuilt its corporate website on SitecoreAI™ to deliver a faster, smarter, and more intuitive brand experience. The team leveraged Sitecore’s headless, hybrid architecture to accelerate content creation and publishing. Within one month of launch, Icreon achieved a 213% increase in engagement time compared to the previous year. This transformation not only modernized Icreon’s digital presence but also demonstrated the company’s ability to lead by example, earning the 2025 Sitecore Excellence in Self-Implementation Award for its
innovative use of SitecoreAI.

Icreon website screenshot

About

Icreon

Challenge

Digital velocity, constrained

For a consultancy built around accelerating digital velocity, Icreon’s own website had become a constraint. The platform struggled to keep pace with how quickly the firm’s thinking, offerings, and point of view were evolving across experience transformation, commerce, digital products, and AI.

As customer expectations shifted and AI has began reshaping how brands engage and personalize experiences, Icreon needed its digital presence to do more than just describe agility. The existing site made rapid publishing, experimentation, and personalization difficult, limiting the marketing team’s ability to respond in real time to market change.

Strategy

Removing friction from delivery

Icreon approached the rebuild as an opportunity to remove architectural friction and rethink how content moves from creation to customer. The team migrated to SitecoreAI with a composable, SaaS-based foundation, giving marketing teams greater autonomy while reducing operational overhead behind the scenes.

SitecoreAI offers the scalability, flexibility, and AI-driven capabilities Icreon needed to future-proof its digital presence. The platform’s composable architecture enables rapid deployment, seamless integrations, and personalized experiences, which are critical for a partner committed to helping clients achieve digital velocity.

By combining headless and hybrid delivery, Icreon simplified publishing workflows and made it easier to deliver consistent content across channels without sacrificing speed or control. SitecoreAI was embedded directly into the content strategy, helping the team optimize relevance and engagement as expectations continued to evolve.

The result is a scalable, intuitive digital experience that reflects Icreon’s promise of accelerating digital velocity today, while creating room to innovate tomorrow. Planned enhancements, including an AI-powered interactive site search, will further help visitors discover meaningful content with less effort.

Impact

From internal transformation to industry validation

The results were immediate and impressive: within one month of going live, Icreon saw a 213% increase in engagement time compared to the previous year.

Behind the metric was a fundamental shift in how the team operates. With a streamlined, composable foundation in place, marketing teams gained the freedom to publish, test, and evolve content at the pace the business demands, without being slowed by platform constraints. What began as a self-implementation quickly became proof of what Icreon delivers for clients every day.

That proof was recognized with the 2025 Sitecore Excellence in Self-Implementation Award, affirming Icreon’s leadership in applying composable architecture and AI in the real world. Today, the site stands not just as a stronger brand experience, but as a living reference for enterprise organizations looking to turn digital velocity from an ambition into execution.

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WHAT THEY SAID
We believe the best partners lead by example. By rebuilding our own platform on SitecoreAI, we achieved a 213% increase in engagement within one month and earned the 2025 Excellence in Self-Implementation Award. That is what digital velocity looks like in practice, and it is what we deliver for our enterprise clients every day.

Himanshu Sareen

CEO

Icreon

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Icreon drives 213% higher engagement with SitecoreAI | Sitecore