Build more personal connections as AI reshapes healthcare

Yes. Sitecore XM Cloud, Content Hub, Customer Data Platform, and Personalize are HIPAA-ready following attestation by an independent auditor. In SitecoreAI, these map to content management, digital asset management, audience and insights, and conversion optimization. Sitecore can also sign BAAs for certain products. HIPAA compliance is a shared responsibility: Sitecore secures the platform, and your organization configures and uses it in line with HIPAA. Read Valtech’s analysis of Sitecore’s SaaS HIPAA controls for more detail on its approach to HIPAA and protected health information.

Personalize with the data you’re permitted to use, and keep control of how it’s matched. In SitecoreAI, identity resolution is off by default, and identity rules let you control which identifiers are used to match customer data. SitecoreAI Conversion Optimization then turns permitted signals into real-time experiences.

Complex healthcare organizations often need to serve different audiences, locations, and journeys, all with a consistent digital experience. SitecoreAI provides content management, data and personalization capabilities that can support these experiences at scale.

For example, Rochester Regional Health consolidated 24 websites into one digital ecosystem using Sitecore, creating dynamic, region-specific experiences that drove a 708% increase in site traffic, a 26% increase in online appointment scheduling for existing patients, and more than $1 million in annual savings.

SitecoreAI gives your teams role-based permissions and approval gates from content creation through review and publishing, with audit logs of every action. Your medical and legal reviewers approve what goes live, and content stays consistent across channels.

SitecoreAI DAM centralizes digital assets and content, and cloud-based headless content management supports omnichannel delivery. This gives healthcare organizations a foundation for consistent, governed content management.

SitecoreAI combines enterprise content management with headless delivery, giving healthcare organizations greater flexibility in how they build and deliver digital experiences. Its headless CMS supports more than 300 healthcare websites with a fully managed platform for launching omnichannel experiences. Its composable approach lets organizations design a digital experience stack around their specific needs.

Yes. Sitecore can be integrated with EHRs and other systems across the healthcare technology ecosystem. Sitecore Connect also enables API-based integrations across your technology stack, connecting patient journeys across otherwise separate systems.

SitecoreAI translates entire sites, including pages and content items, into the languages your site supports using AI. You can track localization progress and review translated content before publishing, so important health information reaches more people sooner. Learn more about translating an entire site with AI in SitecoreAI.

SitecoreAI CMS is designed for enterprise organizations that need to balance digital experience innovation with control. Permissions, review, approvals, and human oversight provide governance over content and AI-assisted work. SitecoreAI brings content, data, personalization, optimization, and AI together on one platform. AI and agents are included at no extra cost.

For healthcare organizations evaluating CMS options, Sitecore’s CMS buyer’s guide for the AI era provides a framework for comparing platforms across capabilities including AI search visibility, composable delivery, omnichannel content, and AI readiness.